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alexa smartthings device is unresponsive

Because its going to work perfectly for both increase volume and decrease volume and the project will be done. My wife will have an easier time using it. Never undertake a task you are not competent in performing and if in any doubt, we recommend you utilize the services of an insured professional. To keep your Alexa device working, make sure it receives sufficient electric power. They are no longer sold on Amazon, but there are lots of them available on eBay. Place your Alexa device in high areas or shelves. When you turn the virtual switch off, the virtual contact sensor will look like it closed. JDRoberts, If any of these mentioned parts are damaged, your Alexa device wont work. I hope the above tips help in getting your device to respond to your Alexa commands. So you would end up with one ST automation and one Alexa routine for every tap pattern on the button. Youve just successfully power cycled your device! Alexa . Me, I dont like giving up. One of the devices became unresponsive in Alexa after an Android update and the other 5 devices worked fine. This cloud reliance is a major risk with smart home devices, which is why there is a push towards local-only home automation. This allows Alexa to receive update notifications. You may also wonder: Does a Wi-Fi repeater slow down internet? Customers complained about their SmartThings devices working just fine when they try to use them from the SmartThings mobile app but show as unresponsive as soon as they open up the Alexa mobile application. Same here. After putting some fresh batteries in it, I was able to get it to pair with a very modern Echo Show. Scroll down and tap Display, then scroll down to the brightness adjuster. Ive tried all the tricks I know of, but she is unresponsive. To turn it on, press the button. Without the skills enabled, some devices just don . Is the latter fully plugged into the socket? Prevent WiFi interference by moving certain devices away from your WiFi router. same issue with Phillips bulb, worked fine for almost 1 year then became unresponsivemight just switch to all smart plugs. It seems that the connection between Smartthings and the Echo are not linking up. You might try the reset. It should respond now. Powered by Discourse, best viewed with JavaScript enabled, SmartThings Button added, but Alexa says the "Device is Unresponsive", https://raw.githubusercontent.com/bjpierron/SmartThings-Alexa/master/devicetypes/bjpierron/simulated-alexa-switch.src/simulated-alexa-switch.groovy, Amazon Alexa Voice Remote Control for Echo and Echo Dot for sale online | eBay. definition (name: "Simulated Alexa Switch", namespace: "bjpierron", author: "bjpierron") { SO MY WIFE CAN RAISE OR LOWER VOLUME WITHOUT TALKING TO ALEXA WHILE ON THE PHONE. You just have to switch on the lights again manually. press & hold: volume off. A device is something that will show up on the things list in the smartthings mobile app. My Sony Smart TV had a responsive alexa for 18 month One day she stopped responding. and you still need one echo routine for every individual setting that you want to have, so I guess 10 of those. If the device Alexa is trying to connect to is a distance from your router, then it would have low Wi-Fi signal. This leads to the connected device is not responding message. (SCANNED QR CODE, CHOSE HUB AND KITCHEN AS GROUP) Its not considered an actionable device. Then just add it like normal with add a device.. 8 Ways to Speed Her Up, Solved: Alexa / Echo Not Answering My Voice Commands. Tap "Amazon Alexa.". This is what fixed the same problem with my Philips Hue lights. Check your app store if theres an available update for your Amazon Alexa app. Unless you mistakenly changed the DTH for the physical button to the virtual device, rather than leaving the physical button alone and creating a brand new virtual device which will use the virtual DTH. You will have to go through a warranty claim to get a fresh piece, and there are no quick methods around it. There have been cases where people have not been able to turn on their heating in the depths of winter, due to smart thermostat cloud outages. I guess that is why Amazon stopped bundling and/or selling them. This has worked for me before where the manufacturer made changes to the apps authentication requiring an account relinking. So for now, lets just call it zebra. Zebra is a virtual contact sensor. But the truth is, Alexa is just whispering. However, errors do happen. So, be sure to seek guidance from the dealer. All that you need to do here is to remove all of the power from the unit and then power it up one more time. And they use more data compared to other devices. So I thew in the towel. bjpierron/SmartThings-Alexa/blob/master/devicetypes/bjpierron/simulated-alexa-switch.src/simulated-alexa-switch.groovy And you would have to use webcore to keep track of where you had been and then where you wanted to go. If you know how to change Alexas wake word, then this process is easy for you. So, if your WiFi is unstable, expect your Alexa device to lag or become unresponsive. I contacted Sengled but have not received a response as of yet. Just sayin. university of tennessee dance team recruitment; las vegas metro police radio; what did frank sutton die from; kenneth taylor obituary 2020; how to open a plastic surgery recovery house; which statement is true about the pi planning event? You dont always have to upgrade your internet plan. @JDRoberts, Hence, before jumping to any conclusions, check that the button is turned on. Or at least in the same room. Other times Ive had to delete the manufacturer's app from my phone and set the device back up again. With a Bachelor of Science (Hons) Degree in Computing and IT from The Open University, his 15 years experience as a software engineer is what initially inspired him to play around with home automation platforms. Check if the WiFi network matches the same network connected to your Alexa device. A lot of smart devices have a separate app created by the manufacturer where you can control the device directly. Smart Home Perfected is a trading name of Origin8 Tech Limited, Company Registration 641137 / Tax Registration IE3593594BH, Smart Home Perfected 2019 - 2023. If your actual Alexa device, such as an Echo speaker or display, is not answering you, check out our other troubleshooting guide here. These devices are supposed to communicate via WiFi. (SEE DEVICES JPEG ABOVE). Sounds ridiculous, but you wont believe how common a mistake this actually is. Uninstalling and reinstalling the app delete temporary data on the apps system. Nicer form factor, smaller, etc. Doing this removes bugs and allows Alexa to receive update notifications. It doesnt make any difference whether you have 2 or 12 or 51. But Im sending the smart bulbs back. * Available technology, functions and features may vary by country, service provider, network environment or product, and are subject to change without notice. This includes smart bulbs and plugs from different manufacturers. When you add a physical device to your smartthings account by using the smartthings mobile app, a standard device type handler will automatically be assigned to it based on initial communications with the device. The echo remote is more intuitive for wifey. I hope you get feeling better soon! You can go to your Alexa app and try disabling and then re-enabling smart home skills. Its like building your own brighter/dimmer code. On successful install, open up the app to ensure you can still control the device. With my ST Button approach, it was gonna be: I almost got to a clean slate. Using the SmartThings button to trigger a single action is pretty easy. Ideally, all errors will be addressed right here. Below are the steps Ive taken to troubleshoot the problem which will hopefully help you to get your connected smart home devices back up and running. In these cases, recent firmware update to the router activated a tighter security protocol. To check this, I usually stand beside my router and connect to my Wi-Fi network on my smartphone, disable mobile data and then in Google I search for speed test. Are they connected to the same WiFi network? you say it found the physical button, but as far as I know, thats impossible. I entered the Alexa app, and tried to Discover New Devices. Trying to get two devices from different manufacturers to talk to each other can be very frustrating. I also have Philips Hue hub, and a SmartThings Hub for related accessories, and have the Hue and SmartThings Skills enabled too. If that doesnt work, consider factory resetting your device. Want to know more about this website and me? From there youll need to re-add the device from the manufacturer's app. Works for about half a day then takes a dump. If youre eager to use Alexa to control all smart devices, replace your smart hub. If Alexa cant still detect your new smart device, it must be because its connected to a different WiFi network. The ST button natively supports those 3 conditions. Then you must be familiar with the wake word.. Outdated firmware and power connectivity issues can also cause the issue. I did get the bedroom light working again but the porch multi-color light will not. JD Roberts you said: Im very confused. So, download the manufacturer app. After 45 seconds, none were discovered. In thinking about my problem, maybe its related to having two Device Handlers? Reading recommendation: Should Smart Devices Be on a Separate Network? To check or change the WiFi network, first, go to the app setting. If there are updates, then its worth installing them and then test out the voice command again to see if that solves the problem. Id recommend reading up on Hubitat or Home Assistant if you are interested in deploying a local-only smart home network (with no cloud service dependencies). To check or change the WiFi network, first, go to the app setting. Requires a Wi-Fi, Bluetooth or other wireless network connection and devices registered to SmartThings app. Tap "Automation" on the bottom of the screen. You will have to engage the unit from scratch, and that might just help you get a better response from the unit. (eg: Zwave moisture sensors, Zwave door sensors, WiFi & Zwave plugs, zigbee switch actuator, zwave switch relay, etc.) Click Smart Home and then click Devices. Unfortunately, there is nothing you can do when this happens but simply wait until the outage is resolved. AT&T) is down so you have no internet connectivity. Alexa will not respond to my voice. Disabling the skill unlinks your Alexa and Manufacturers accounts. Any suggestions? If the device is not there, youll just need to add it. I have 6 devices connected to Alexa linked through the Kasa app. At this point, if the devices are still malfunctioning, then you need to ask the SmartThings support team for guidance. So, you will have to follow through with a reset. Did I mention that you can buy an Amazon echo remote for $15 on eBay? And that power adapter and speaker power port are in tip-top condition. If you're connecting to Alexa with the wrong Wi-Fi password, this could be the cause of the problem. Note: Upgrading your internet plan increases your internet bandwidth as well. Even more frustrating if dealing with their customer support and they blame each other! This is caused by the SwitchBot - Alexa connection expired. Check if the WiFi network matches the same network connected to your Alexa device. Sometimes, it is even better if you can physically move your router closer to the smart device. meross Smart Table Lamp, Bedside Lamp, Compatible with Apple HomeKit, Siri, Amazon Alexa and SmartThings, Tunable White and Multi-Color, Touch Control, Voice and App Control LB3 Smart Lamp, LED Bedside Touch Lamps Compatible with Alexa and Google Home, App Go_sund Control, RGB Color Changing Dimmable & Warm White Night Light for Bedroom, USB . But only the virtual device will show up on the Amazon list of devices, because it cant see ST buttons. * Disclaimer: You are responsible for your own safety. But There are times when you want to be able to press a button and have something happen on echo. I just added a SmartThings button to my system. P.S. For example, you can limit your smart TV usage to 3 hours a day. Its not going to be elegant. From there, you can go about fixing the unit yourself, and it should come easy to you. But you only get to set it to a fixed point its not higher or lower the way it is with the buttons on the official Amazon remote. Continuing on, the next roadblock is trying to find a DTH for the ST button hardware. Also: The 3 best smart home bridges: Make opposites attract That means that it doesn't tie you down to a single smart home assistant; you can easily add this plug to the natively compatible automation systems (Alexa, Google, and SmartThings) or simply use the Kasa Smart app to control it. How is that going to control the volume on an echo device? Save my name, email, and website in this browser for the next time I comment. Or it can be virtual, which is more like a widget on a phone. That will be more than enough to help you with the majority of these errors. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. As a result, the smart device will fail to connect with your Alexa device as well. Dont give me that silent treatment!. This file has been truncated. The app will only get back to normal once these software bugs are removed. Ive checked online to see if the manufacturer is experiencing an outage. Some have microphone buttons that have a typical microphone icon. For example, a Roomba robot vacuum has an iRobot Home app. Then exited. Brian. ** . The Truth, Alexa wont respond to any of your queries. In fact right now we cant even use a switch as a trigger for an Alexa routine. Alexa depends on the Amazon Alexa app. Its connected and recognized by the Smartthings hub But Alexa reports The device is unresponsive. It doesnt have double tap or anything like that. JD: From your description, I dont understand which one Alexa has discovered. And indeed that virtual device is just an on/off switch and an open/close sensor. If you do find cracks, frayed sections, water damage, discolored parts, or any other indicator, then reach out to the dealer. They all became unresponsive. But we cant Use a smartthings button as the trigger. Have you been using your Alexa device for a long time now? 16 easy ways to fix unresponsive Alexa devices. Making it easy to assume that your Alexa device is unresponsive. Were not talking about the echo button. Alexa devices use WiFi to work. ( 2nd post) I hope I posted in the right section. Not to mention that Alexa will continue to whisper until you turn this mode off. The Smarthings button is connected to ST, and can be used in ST Automations. Pfffttt!!!! If you want to stop Alexa from whispering, disable the whisper mode. Thanks in advance. It cant hurt to also turn off and on your Alexa device (such as an Echo speaker), however that isnt usually where the problem lies. It will show up in your device list and youll be able to select it in automations. But if its crashing or lagging, your new routine may not be saved. To resolve the issue, update your Alexa device firmware. All that youre trying to do here is make sure that the room is not cluttered with extra wireless units and that your commands are clearly registered in the system. There is simply no gain in trying to get through the fix when youre not even sure about the issue. Once the companion app malfunctions, the device can stop communicating with your Alexa. Why is Alexa not responding after I renamed my device? No matter how hard you shout at Alexa, it wouldnt hear you if its muted. You dont use that DTH for your smartthings button. Now, check to see if this solves the problem and allows you to communicate with it. ), 4. Can we just back up for a minute and can you describe in detail exactly what you were trying to accomplish just from a use case standpoint? If you live with other people, its quite possible that a family member unplugged the device by accident. , I tried one last time w/ the SmartThings button. It is currently in set up mode with the orange ring going around but nothings works. 5. Typically, the app is named after the devices brand name. Once that time has passed, you can plug the device back in and turn it on again. But why Alexa still doesnt work?. Using alexa devices, privacy and alexa echo device is available. Yes, Ive changed the wake word, and I use that. IM TAKING NOTES TO USE FOR SETTING UP THE 2ND BUTTON. Dont waste your money, My Merkury bulb (Geeni App) worked fine for a few months. My mindset: Other people use the ST button. I can imagine that one of the webcore grandmaster coders could come up with some system that did let you do more but, wow, the coding would be complicated. Before you go ahead and reinstall the application, we suggest that you first try force-closing the application from the app settings. ( 2nd post) I hope I posted in the right section. As you may know by now, your Alexa device wont work without WiFi. Brian. We can create a virtual device which is a sensor that Alexa will Recognize. When these devices with the same band get in contact, they can malfunction. When to soft reset an unresponsive Alexa device. With the problems Im having, Im thinking of throwing in the towel. You can only create Alexa routines through the Amazon Alexa app. Or at least use the Amazon Smart Home as your buying reference. Moreover, you can also modify the commands to match more personalized phrases that are easy to trigger. Now lets think about using a SmartThings button to control the volume on an echo. problem sorted out by just removing the SmartThings, 6 Ways To Troubleshoot Eufy Smart Lock Keeps Going Offline, 8 Reasons Why Meross Smart Plug Wont Connect To Wi-Fi. After that, mute Alexas microphone for at least 15 minutes. If all else fails, you can still try a factory reset of the device Alexa is trying to connect to. The majority of the time, this issue relates to a bug in your Alexa application which is why your devices are unresponsive. But Alexa will never see that button. Well, did you factory reset your Alexa device recently? Note: Depending on the app, you may lose some app data or settings with this approach. My device is already set up, and it is powered on. So, you might run into responsiveness issues. In some cases, Alexa devices cant receive stable WiFi due to connection interference. You press the smartthings button and a single echo routine runs. Selecting specific alexa can now talk to enable doorbell can turn on ios or camera. From a SmartThings point of view this is no different then setting it up so that when you press the button a particular light comes on. But, today, Alexa stopped responding to that!. Regardless of whether your new device is an extra pair or not, it must be set up first. The virtual device uses the virtual DTH.. The majority of these issues are not that serious and will barely take you a few minutes to adjust. A few days ago, I couldnt control it with Alexa. Next, there is no harm in power cycling the SmartThings unit as youll be able to address the minor connectivity bugs as well as the programming errors that way. How can I do it myself?. When you factory reset your Alexa device, all data and custom settings will be deleted. 8. Who did you buy it from, can you return it? Ill take the time to digest it thoroughly. So, only do this as your last resort. If the device doesnt respond, then the problem is not with Alexa but with the actual device. While the SmartThings unit is a robust device, it is not really meant for rough use. Here are some things you can do to prevent power connectivity issues: Further reading: Does Alexa Have To Be Plugged In To Work? Its happened to me on a number of occasions in the last few years, as I regularly use Alexa to control other smart home devices, either directly or through various routines Ive configured. This meant Alexa could see the devices but couldnt communicate over the net to operate them. Always with our lamps which have smart bulbs that use the Wiz app along with Alexa. The problem is between my ears. Warning: Factory reset deletes data and custom settings. For this youll firstly need to disable the specific Skill from Alexas app (under More > Skills & Games > Your Skills > Skill > Settings > Disable Skill), Then Uninstall the app from your phone.

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