Kasa also offers an Indoor Camera model. Step 5 You will have an option Reset my Device or Dont Reset my Device. So your devices are still staying connected to your network, they are losing connectivity to the cloud. *Note: For cameras that support SD cards, you can Save your footage using a Micro SD card (sold separately) and play back with your Kasa Smart APP. If youre looking to enhance the security of your home or office, connecting your Kasa camera to your Wi-Fi network is a great way to do it. If you have multiple access points, please make sure they are using the same password. If you want to turn on or off the green LED on the front of the Kasa camera, navigate to your camera's live view screen and access the device settings. Save my name, email, and website in this browser for the next time I comment. By completing this form you confirm that you understand and agree to our Privacy Policy. For SD card models such as KC105, KC115, KC400 or KC410S, etc., we do not provide free cloud storage or the Activity Notifications with Snapshots. Q6.1: Does the Kasa camera support manual recording? Tap on the gear icon to access the settings for the camera. 1) on your phone go to wifi settings or settings> wifi then forget the network for your home wifi 2) once your home wifi is forgoten, restart your phone, turn off and on your phone 3) once done connect your phone to your home wifi and it should ask you to type your password again 4. Please double check your phone has connected to your main routers Wi-Fi and can access the internet. Watch live video anywhere and anytime on your phone with the Kasa Smart app. Then click Log In again and type in your new email address and password, and you will be able to see all the devices bound to the new account. Your browser does not support JavaScript. This error message indicates that your phone does not have internet access. Launch the Kasa app anywhere anytime when you want to see the camera. Step 8: Follow the instruction to mount your camera. You are not able to download a camera clip to your PC directly, nor can you download multiple clips at a time. What should I do if I fail to configure the Kasa Cam? The Kasa App provides you with step-by-step instructions for mounting it on wall. Connect your smartphone to your home Wi-Fi network. Follow the instruction on the Kasa app to power on the HS100, wait for the Wi-Fi light blinking orange and green. By continuing to browse this website, you agree to our use of cookies and such technologies. Disable the firewall and Antivirus settings on the router and modem. However, live video and audio streaming still work. 1. 2. So if youre running your camera on an outdated update and you are facing connectivity issues updating your firmware may be the right solution for you. Click: Device. With a Kasa Care subscription, the camera records clips only when motion or sound activity occurs. accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, __livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID, id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ. IP65 Weatherproof Currently, the Kasa cameras dont support camera on/off command due to possible security risks. What should I do if I fail to configure the Kasa device? Data breaches: Connecting your Kasa camera to wifi can potentially open up the possibility of data breaches, such as the theft of personal information. Wait for a moment, the app will check for updates as well. Here are some tips that may help when you get stuck in certain situations. A Kasa account will allow you to manage the Kasa Cam and other Kasa devices. For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy. accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, __livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID, id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ. Step 4 tap Choose from Pre-configured Devices. Users can view multiple Kasa cameras at the same time. Hereon, follow the instructions given by the app. This will reset all the settings on the camera, including the Wi-Fi connection. Now, open the app and log in using your login credentials. Select the Wi-Fi network in the list scanned by the camera. High Capacity Pick:Sandisk Ultra A1(128GB). Q7.15: Can KC300 and KC310 use the same hub? Be The First To Get Exclusive Deals & News. Connect back to your router Wi-Fi and finish other camera settings. Final words. How to create a TP-Link Cloud Account on Kasa app. After you successfully set up your camera, you will see the home page of the Kasa Smart app. The camera is in standby mode. It can't send and receive voice like instant calls at the same time. To provide a better experience, we use cookies and similar tracking technologies to analyze traffic, personalize content and ads. Complete set up of the device using the device's app. Given that this process can take several minutes for each device, it can take a couple hours to reconfigure all the devices. If you enable this function, your camera can alert you whenever it detects motion. Try placing one of the cameras as a DMZ in the router to see if the router firewall may be blocking it when the issue happens. Step 4: Connect your phone to the Kasa Cams Wi-Fi network. All rights reserved. Yes! Changing the router location is also important to let your Wifi signals reach all your device, or you can add a Wifi-range extender if your house is big and the router signals cant reach all your gadgets. Note: Format your microSD card in the Kasa Smart app before using it. Launch it again and check if you can see the camera in the device list. Case 5 If you cant get through the configuration steps, If you get stuck at the last step to rename the camera or cannot finish the reset configuration steps. 6. Change the DNS server on the router to 8.8.8.8 and 8.8.4.4. Open the Kasa app and go to the device list. Solution 7: Reset the Kasa cam. Use another phone or tablet to try again. We'd love to get your feedback, please let us know how we can improve this content. Q7.19: Whats the subscription plan for Kasa Cam? There is a possibility that the filter got stuck. All you need to do is hold down the factory reset button (which is on the side or bottom of the device), until the Wi-Fi LED light starts to blink an amber color. Kasa cameras are integrated with the Kasa app, making them easier to set up and manage. Remember to follow the manufacturers instructions when setting up your Kasa camera. 3. kasa provides two methods to reset your camera. Any mobile device running iOS 10 or above, Android 5.x or above. Also set the sensitivity of detection. No matter which Kasa camera you choose, they all offer features such as motion detectors, night vision, and the ability to connect to Wi-Fi for remote access. 5 Steps To Transfer Ring Camera To A New Owner. SubscribeTP-Link takes your privacy seriously. Follow the instruction on screen to complete the . Q2.4: Does Kasa camera support email notification when it detects an activity? Steps to configure TP-Link Smart Plug via Kasa App. Follow the steps below, here take KC300S2 as a demonstration: 1. 4. Solution 4: Choose the right frequency for the cam. Power on the Kasa camera. After you've done this, connect the camera to your router again. Kasa is a popular brand of home security cameras that offer a range of features and options for users. *Note: Be aware that selecting RESET MY DEVICE will restore your camera to factory defaults, and will delete all activity and clips associated with your camera. 4. This method of connection allows you to connect your Kasa camera to wifi without needing to run an Ethernet cable. Q7.7: How long is the Kasa Cams power cord? TP-Link takes your privacy seriously. 1. If there is no audio when streaming, please follow the troubleshooting steps below. KC115 Camera Review | Kasa TP Link Pan Tilt Security Camera - Watch Before You Buy Kasa. The most popular type of Kasa camera is the Kasa Cam Outdoor. We appreciate your feedback.Click here to contact TP-Link technical support. Finally, it is important to be aware of the data that the camera is collecting. b) The camera will search for available hubs. 1. Your camera must be powered on for the monitoring to take place. For further details on TP-Link's privacy practices, see, https://www.tp-link.com/us/support/faq/1962/, General questions about Kasa Smart home products, General Questions about Kasa Cam Outdoor (only for Kasa Cam Outdoor). By showing you some tips and solutions in this article, I will help you get your Kasa cam back online without relying on a professional or other people to help you. What should I do if I fail to configure the Kasa Smart Wire-Free system? [General] Your Best Value 2K Pan-Tilt Camera, Please turn off the services that may be blocking the internet such as VPN or firewall apps. Once logged in, select Connection and then Wi-Fi. We'd love to get your feedback, please let us know how we can improve this content. Place the camera in the location you prefer, then connect the micro USB cable into the port on the rear of the camera. b) The camera will search for available hubs. If the wrong information is included when setting up the camera, or if a malicious hacker gains access to your network, the consequences could be disastrous. Steps to Connect a Kasa Camera to Wifi. If it wasn't discovered automatically, don't worry! Move it to a different position with a different light environment and see if the issue arises again. Please refer to your TP-Link regional website to determine product availability. Open the Kasa Smart app, and log into your cloud account. If theres still a problem, please use another phone to try again. The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites. Four: Add an Extender or set up a mesh network. Enable or disable 24/7 Recording.Tap your in the live view page and tap 24/7 Recording. How to set one up on a TP-Link VPN router. 2.2 Go back to the Kasa APP and tap on try again to continue the configuration steps. TP-Link, Reliably Smart Download for KC115 V3.8 Please choose hardware version: V3.8 > How to find the hardware version on a TP-Link device IMPORTANT : Model and hardware version availability varies by region. Personalized Smart Detection. All rights reserved. All rights reserved. Youll need a compatible smartphone or tablet with an Android or iOS operating system. 2. No matter which Kasa camera you choose, they all offer features such as motion detectors, night vision, and the ability to connect to Wi-Fi for remote access. (7) Click Connect Now when the VPN connection is . Q7.10: How do I turn on or off the green LED on the front of the Kasa camera? By continuing to browse this website, you agree to our use of cookies and such technologies. Connect your phone to the Smart Plug Wi-Fi. Q7.18: How to setup the Schedule feature? Here are some steps to help you secure your connection: By taking these steps, you can help ensure that your Kasa camera is securely connected to your wifi network. Google Analytics & Google Tag Manager & Google Optimize, _gid, _ga_
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