The luggage tags are clearly marked with your ship name. ), after handling money and pens, and after using the restroom. Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. The representatives will help you with luggage tags. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Please verify your documentation requirements prior to sailing, but we highly recommend Green Card holders travel with their passport as an extra precaution. of your seating request will be listed on your Cruise Contract. For more specific information regarding the following categories, please visit the Accessible Cruising section of our website at hollandamerica.com: Stateroom Information; Mobility Equipment; Ship Transfer Options; Shoreside Mobility, including Airports and/or Train Stations and Land Tours and/or Shore Excursions; Service Animals; Blind or Low Vision; Deaf or Hard of Hearing; Oxygen; Food Allergy Information; Children with Special Needs; and Wheelchair Accessible Route Maps. Implemented in January 2017, Holland America Line has a new cruise ship smoking policy banning smoking on all cabin balconies. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Please note that there may be multiple authorizations throughout your cruise, and that some banks may keep the hold in place for up to 30 days. This should be done well in advance of travel at a Customs office near your home. Swimming: Swimming pools are available on board all of our ships, and there are plenty of deck chairs and beach towels available for your use on deck. bars, the shops, spa, shore excursions. It is also your access card to your stateroom. Please attach a tag to each piece of luggage you will be checking on the cruise. The best places to obtain specific information on required documentation and immunizations for your serviceanimal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. Please dial 911 in an emergency. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. No smoking of any kind will be permitted on any stateroom verandah. And if you're sailing with Avalon on the Mekong or Ganges River, smoking is permitted only in designated areas. documents, along with new luggage tags. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Please contact Guest Services for more details. Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. Table number and table size are on request only, and will be assigned by the Maitre d' on board. At the airport, please find Holland America Line representatives outside of the customs area or/and at the baggage carousel. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. be subject to their currency allowances at the current exchange rate. Children ages 3 - 6 years old have a sign in and out policy. Further information will be provided on board. Please Note: Some airlines have restrictions concerning traveling with oxygen and oxygen containers. Manage your cruise with our free app! Airport/Hotel Transfers: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel package. Please Note: Persons in possession of illegal drugs are subject to immediate disembarkation and reporting to law enforcementauthorities. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. Registration is free and there is no obligation to bid. The charges are subject to change without notice. Check your daily When & Where program or the Navigator app for location and times of the Port Shopping Ambassadors Talk. Passengers found to be smoking in their cabins or on their balconies will be charged a $250 penalty fee, per day. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. Zealand, these policies and the legal drinking age apply to guests 18 years or over. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. Mobility Equipment: The safety of our guests and crew is our number one priority. Holland America Line does not recommend storing medication in any mini-bar. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. Visit our Frequently Asked Questions. You will be responsible for all costs you incur to join the vessel at the next port. You will need to provide health certificate documentation for the animal in your ports of call. Art Auctions: Picture yourself in a friendly bidding war for an unusual etching or winning a free work of art just for attending! 2016 and thereafter, the legal drinking age onboard will be 18 for voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, and the legal drinking age onboard will be 20 for voyages which depart from and return to Japan. Please change the date range and try again. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. Tweens: Nukeball, Xbox Tournaments, and Olympic relay races along with theme parties Brave the Night, Mysterious Spy Night and Country Carnival ensure that guests ages 7 - 12 years look forward to each day at Kids Club. On selected cruises youll find HollandAmerica Lines Port Shopping Ambassador Program. We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. 1. If you reside in the UK please visit. Some clearances will require face to face inspections, details will be communicated to you onboard. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). 1-206-626-7353 to add services to your itinerary. Verify that your identification and travel documents, medication, jewelry, camera, film, cash and other valuables with you in a carry- on bag and will be available at all times. For guests who have made independent flight plans and purchased any of Holland America Lines transfers, you must advise Holland America Line of your air schedule at least 14 days prior to arrival. Whats more, since our eco-friendly cruise documents are delivered electronically, they help save paper and conserve precious fossil fuels. The card can only be settled for the amount of the pre-paid Gift Card. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. On 10/24/2021 at 9:50 PM, Blackduck59 said: I wonder if when the current No Smoking in the casino show a rise in casino play maybe they will decide to make it permanent. Some countries impose an arrival or departure tax, which cannot be included on an airline ticket. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. Please Note: Firearms, explosives, fireworks, other weapons and knives or sharp blades over two and half inches long and illegal drugs of any kind are prohibited without exception. Please print out Express Docs including Boarding Pass prior to your sail date. We cannot process refunds on these cards. Additionally, you can call the ship directly from the shore. When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our mostpopular and unique itineraries. Oxygen: If you become ill or injured during the voyage and your diagnostic and/or care requirements exceed the capabilities of the Medical Center, you will be transferred to medical facilities ashore. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. 2020, through June 30, 2021. Plastic water bottles are not allowed. Our shore excursions provide you worry-free experiences that guarantee your return to the ship and maximize your time ashore. Holland America Smoking Policy. For this reason,guests are encouraged to obtain travel medical insurance prior to travel. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely. Let the vacation begin the moment you arrive in a new country. Stateroom: Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (inquire with Guest Services for the latest pricing). Also, you will need your ship card when you disembark. Shirts/cover-ups and footwear are always required indoors. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. I was welcomed aboard the Holland America Koningsdam as part of a test . Representatives are available 24 hours a day, 7 days a week and 365 days a year. To ensure peace of mind while you are away, we offer this last-minute checklist of things to do before you go. Guests who are unable to care for their own basic needs (e.g., dressing, eating and attending safety drills) MUST have a capable traveling companion. For questions about your service or about billing, please contact your home network customer service. For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. Depending on the handset and the carrier the user may be required to select Roam on the handset. However, please note that additional charges will apply and that not all medications are available in all countries or ports of call. Ship Identification Card: Upon completion of check-in you will receive a ship identification card. Line ship. Packages such as Renewal of Vows, Happy Anniversary, Romantic Voyage and Just for Us include a variety of services and mementos to commemorate your special occasion. Please Note: You may choose either flexible/open dining or classic pre-set dining in the Dining Room, at the time of booking. It provides information on what to do in case of an emergency, as well as the routes to your Muster Station. Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. Representatives are available 24 hours a day, 7 days a week and 365 days a year. Or please visit royalwed.com. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) Also, full laundry and valet services are available on all of our ships. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam).
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