If a re-issue is not possible, you will be refunded the re-issue fee. Yes the purchasing process was easy BUT your prices are VERY inflated and the Service Charge is too high! Because we couldn't find a physical place to go purchase them. I've never received this level of customer service BEFORE running into problems! It was listed as $40 face value, I paid $75, plus approx $25 in fees. After multiple attempts contacting them (and Ticketmaster) we were unable to secure the tickets. WE ARE NOT RESPONSIBLE IN ANY WAY FOR THE ACCURACY OR SUITABILITY OF ANY PAYMENT OF TAXES TO ANY ENTITY ON YOUR BEHALF. All orders are subject to ticket availability. Tickets seem to never sell out on StubHub. This site is not a primary ticket seller or box office. We guarantee that your tickets will be authentic and delivered in time for the event. Once you do finally reach them, I did via FB messenger they sent me an email stating the seller of the tickets said they sent them. All orders are protected by our 100% Buyer Guarantee, ensuring tickets are authentic We shall not be deemed in default or otherwise liable under these Terms due to our inability to perform our obligations by reason of any act of God, fire, earthquake, substantial snowstorm or blizzard, flood, epidemic, pandemic, danger to public health or safety, disease, government-mandated shut-down, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, act of public enemy, embargo, war, any law ordinance or regulation, legal order (unless caused by our default hereunder), any failure or delay of any transportation, power, or communications system, or any other similar cause not under our control. The parties will confer to attempt to agree to an arbitrator from the submitted list and to advise the AAA of their agreement. All orders placed on this Site are considered requests until you receive written (email) confirmation of the availability of the tickets. For a dispute or claim relating to the intellectual property of you, Site Owner, and/or Service Provider, or any of Site Owners and/or Service Providers corporate family members (for example, trademarks, trade dress, domain names, trade secrets, copyrights, or patents), the list from the National Roster shall be limited to individuals who either previously served as a federal judge or is an attorney who has specialized in intellectual property law for at least ten (10) years. I emailed back asking how long itll take to get my refund. They will not refund. "Quick, easy and the price are exceptional. We use dedicated people and clever technology to safeguard our platform. You and We EXPRESSLY WAIVE ANY ABILITY TO MAINTAIN A CLASS ACTION IN ANY FORUM. (My tickets to the event were gifted but parking was not included so I was attempting to simply purchase a parking pass ahead of the event.). Tickets Are Selling Fast! WebListing and selling tickets with Ticketmaster is easy, there are two simple ways to do it. I suggest anyone that got ripped off dispute charges and file a complaint to shut this website down. We guarantee that your tickets will be authentic and delivered in time for the event. They just regurgitate policy without explaining why $126.52 was added to the final charge. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. CREDIT: Matt Cardy/Getty Images. Never received tickets, had to chat to get updated status. In all cases, Service Provider reserves the right to deliver tickets for any order as late as one (1) hour prior to the event. We hope you become one of our satisfied lifetime Tickets Are Selling Fast! The majority of a final batch of tickets for next month's Eurovision Song Contest in Liverpool have sold out, the BBC has confirmed. Once the arbitration of the dispute or claim for non-injunctive relief has concluded, You and/or Site Owner and/or Service Provider may seek the injunctive relief (including the public injunctive relief) in court to the extent permitted by law. I was desperate to see a Broadway show, TicketsOnSale had tickets available, so I went with them. I purchased bad bunny tickets and have been seeing so many different reviews, but most are negative ones. They kept telling me that the Terms and Conditions state there are no refunds, even though I was not able to agree to any terms and conditions as it was not me who purchased the tickets! Find your order in My Events. Luckily, paypal is handling the refund for me. Our company. The e tickets were emailed to me the same day and all was good. The biggest scam! THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. Do you have a guarantee? Why? It's very difficult for us older non tech folks. Its likely that Vivid Seats is cheaper than StubHub for the same tickets. When this occurs, We shall be considered to have fulfilled our obligations under these Terms. In most cases, tickets will be delivered by the method and timeframe designated in the ticket listing. Don't usually leave reviews but Tip for consumers:This is a website for people that have bought 200-300 tickets and are trying to make profit by selling them for twice there value. Absolutely terrible experience from this business. My five stars are like this company, a sham. Approximately 82,900 Perfect easy transaction. Help us improve this article with your feedback. I only received one of two tickets. Customer Service calls are prioritized for customers with events within 48 hours. WebCall Call us to speak with sales or customer support. All the negative reviews say is that the customer service sucks and that it takes forever to get here but do the tickets actually work? Calling customer support was a 45 min hold wait and to be answered by a snooty lady not willing to help is absolutely unacceptable. They marked up tickets 15x and dont offer refunds. That was for the May 16, 2022 concert in Vancouver, Canada. My information was used to purchase tickets, and I reached out immediately. "The pre-sale will end on May 2, 2023 at 11 a.m. Resale tickets are available for all buyers." This Agreement, together with any other policies posted on the Site, including our Privacy Policy, contains the entire understanding of the parties with respect to the matters contained herein and supersedes and replaces in its entirety any and all prior communications and contemporaneous agreements and understandings between the parties, whether oral, written, electronic, or implied. Basically scalpers online. The violation of applicable intellectual property laws may give rise to civil and/or criminal penalties. Written notification should be mailed by certified mail to: TicketsOnSale, Attn: Arbitration Department, 651 N Broad Street, Suite 205 #3310, Middletown, DE 19709. You agree not to use or permit anyone to use information provided through the Site for any unlawful or unauthorized purpose. A complete calendar including all Peace Out Tour 2023-24 dates, venues and links to buy tickets for all concerts can be found below. an order and when you can expect your tickets. By using this Site, you agree not to use any false personal information or use an invalid or unauthorized credit or debit card. Your continued use of the site following our posting of revised terms and conditions constitutes your acceptance of the revised agreement. Browse FAQs Still need help? The Volleyball Day in Nebraska outdoor event in Memorial Stadium sold out on Thursday morning, the third day tickets were on sale to the public. or below face value. The last batch of tickets for Glastonbury Festival 2023 sold out this morning (April 23) in just six minutes. Was told I will get tickets in time for event, not knowing how long my travel was to destination. WebThey sent an email saying We understand that you wished to get a cash refund for the canceled event, rest assuring that we are now working on this order. We are a resale marketplace. If the dispute is subject to arbitration, THE ARBITRATOR WILL NOT HAVE AUTHORITY TO COMBINE OR AGGREGATE CLAIMS, CONDUCT A CLASS ACTION, OR MAKE AN AWARD TO ANY PERSON OR ENTITY NOT A PARTY TO THE ARBITRATION. I had to phone at three different times and I was struck by how consistently skilled everyone was. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. The Live Nation pre-sale is taking place right now, having gone live at 10am this morning (Thursday 27th April). I should have known not to go outside of StubHub and the companies I've dealt with in the last. What a pleasure! What's the best way to sell? What forms of payment do you accept and when will I be charged? WebSell Tickets Online; Event Planning; Sell Concert Tickets Online; Event Payment System; Solutions for Professional Services; Event Management Software; Community Engagement; Virtual Events Platform; QR Codes for Event Check-In; Post your event online WebI called the customer service and they wouldnt give a refund OR a credit for another date/event. Absolutely horrible customer service. There have been lawsuits against TOS and, surprise, surprise, we recently received a legal notice from the Eighteenth Judicial Court of Dupage County, Illinois stating we may be eligible for inclusion in a class action lawsuit. YOU AND SITE OWNER AND SERVICE PROVIDER EACH WAIVE ANY RIGHT TO A JURY TRIAL AS WELL AS ANY RIGHT TO BRING CLAIMS IN OR OTHERWISE PARTICIPATE IN A CLASS, REPRESENTATIVE, OR CONSOLIDATED ACTION OR PROCEEDING, AS SET FORTH BELOW. I would not recommend this company. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf. I have trouble shooted with them for a few hours online and their only suggestion is try back later. Informal Initial Dispute Mechanism: If you or Site Owner and/or Service Provider intend to bring a claim against the other, that party must first send to the other, by certified mail, a completed Intent to Arbitrate Notice ("Intent Notice"). They never resolved my issue so I had to buy more tickets which at that point we're double in price because we were 5 days from the event. We are not responsible for lost, stolen, damaged, or destroyed tickets and are under no obligation, and, in many instances, are not able, to replace the tickets. When you purchase a ticket, you receive a 100% Buyer Guarantee, as detailed below. Modified on: Mon, 7 Dec, 2020 at 6:13 PM. Selection of Arbitrator: The parties agree that there will be one arbitrator and that the process for appointing an arbitrator will be the following manner: The AAA shall send simultaneously to each party to the dispute an identical list of 10 names of persons chosen from the National Roster (unless the AAA decides that a different number is appropriate). This means that our inventory comes from individuals who first purchased from the original ticket source, which is often the venue website, box office, or directly from the team or performer. Buy Concert, Theater, Family Shows, Sport, and more at Tickets On Sale. The last batch of tickets for Glastonbury Festival 2023 sold out this morning (April 23) in just six minutes. they knew they werent secured & left my family hanging up to last minute & had to chat to find out tickets weren't secured. Everything was great but it did not say the prices are in US dollars! Upon the submission of the order, a hold will be placed on your credit or debit card for the funds necessary to purchase these tickets. TicketsOnSale has a rating of 4.37 stars from 4,522 reviews, indicating that most customers are generally satisfied with their purchases. YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. For canceled events, We will refund the purchase price (including delivery charges, less possible restocking fees), or will issue a credit for use on a future purchase, as determined in our sole discretion (this may vary by jurisdiction, including California (see California Business and Professions Code section 22507, under which We will facilitate a request for a refund from the ticket seller)). I brought up Adam Lambert concerts and it automatically came up. See for yourself with the price comparison down below. Me too where are my tickets, did you upload a photo where did that go, or proof of purchase. WebBought tickets on TicketSale.com, need to sell them. TicketsOnSale ranks 4th among Tickets sites. Sign into your My Very Dissatisfied Customer I have been trying to cancel my tickets as I am unable to attend. About us; Partners; For Developers; Careers; Have questions? Untrustworthy and a big scam. Will my information ever be distributed? STAY AWAY!!!!!! You acknowledge and agree that you do not acquire any ownership or licensing rights by using the Site. If a party does not return the list within the time specified, all persons named therein shall be deemed acceptable to that party. Tap the Sell button. Online gambling includes gaming, betting, lotteries, raffles, casino, fantasy sports, bingo, poker and sweepstakes in an online environment. The tickets are bought from a licensed seller and then sold by the owner of the tickets for Sammy hager concert was cancelled due to weather. They took long to electronically transfer and fees were ridiculously high. Neither of these actions completes the sale. TicketsOnSale.com is an independent ticket market place specializing in leveraging CREDIT: Matt Cardy/Getty Images. If any party disagrees about whether the foregoing provision (or any portion of this agreement to arbitrate, including without limitation the provisions relating to arbitration, the waiver of class or representative proceedings, and opting out) can be enforced or whether it applies to the dispute, the parties all agree that the arbitrator will decide that dispute. Should We fail to deliver any confirmed ticket purchase, our sole obligation or liability shall be limited, unless otherwise required by law, to the return of any payment made by you in relation to the undelivered ticket. Further, the provision that has been deemed to be invalid or ineffective shall be enforced to the greatest extent permitted by law. This way if an event is canceled, postponed or you People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. WebShipping Tickets Most of our tickets are shipped via UPS. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, Will never use again because you can never talk to, It's the day of the concert. Prices may be above or below face value and can fluctuate quickly with demand. Why is there a delivery fee associated with every order? Your access to this Site and all communications between you and Us are subject to the privacy policy found herehttps://www.ticketsonsale.com/privacy. If an event is cancelled with no rescheduled date, you will receive a full refund of the purchase price (including delivery charges, less possible restocking fees), or a credit for use on a future purchase, as determined at our sole discretion (this may vary by jurisdiction, including California (see California Business and Professions Code section 22507, under which We will facilitate a request for refund from the ticket seller)). The experience spiraled into a week of calling them and them telling me they would expedite the issue to get me my tix. We are here to ensure that all transactions between the parties are safe and secure, and that you have no issues from start to finish. The receipt said show stared at 7:30 , but venue started an hour earlier. However it's the day of the concert and still no tickets. Our checkout cart is encrypted for your protection. The parties are not required to exchange selection lists. Dates for the Florida home games which would include Game 6 if the best-of We may, at your request, ask the seller to re-issue your tickets. These Terms are designed to ensure your understanding of the use of this website ("Site") and your purchase of any ticket listed on this Site. Easy to find tickets by price, section and row! They also sent another email the following day so that I could confirm that I had received my tickets, with a link to receive help in case I didn't. Call 877-856-0788 AVAILABLE 9am-6pm Eastern MESSAGE Send us a message and we will respond as soon as we can. General on sale will happen via and will arrive before your event. WebIts easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Tickets, Get Paid! StubHub works by reselling tickets for live entertainment events. Never again. Our event was postponed 6 times and on the 6th date we are not able to make the event (we are lucky we could on the other 5!) WebFind and buy Outlaw Music Fest: Willie Nelson, Avett Brothers, Gov't Mule & More tickets at the iTHINK Financial Amphitheatre in West Palm Beach, FL for Oct 06, 2023 at Live Nation. i'm scared i wont be able to receive them. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. TicketsOnSale.com is an independent ticket market place specializing in leveraging See ourPrivacy Policyfor how we treat your data. Information. Service Provider has a platform that it licenses to the Site Owner and performs services related to your purchase. I would never recommend this company to anyone. Ticket prices may exceed face value. We will use commercially reasonable efforts to procure and timely deliver the exact tickets ordered. Anyone can write a Trustpilot review. THE PROVISIONS OF THIS SECTION DO NOT APPLY TO THE EXTENT, AND ONLY TO THE EXTENT, NOT PERMITTED BY APPLICABLE LAW. YOU ACKNOWLEDGE AND AGREE THAT NEITHER SITE OWNER, SERVICE PROVIDER, NOR ANY OF THE INDEMNIFIED PARTIES IS LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD SITE OWNER, SERVICE PROVIDER, AND THE INDEMNIFIED PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING BUT NOT LIMITED TO TICKET SELLERS, OPERATORS OF VENUES, AND EVENT ORGANIZERS/PROMOTERS, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES, SITES, AND LOCATIONS RESTS ENTIRELY WITH YOU.
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