Personalise your bag with laser engraving to make it truly unique. Samsonite, American Tourister, Canadian Tourister & Lipault. ext 220 (English Calls) Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment. Enter the product ID without spaces and press the check box. WebImprove your Samsonite experience by registering your product. WebLast Name *. WebPostal Code (Please use your local format) * City *. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. 2023 - Samsonite | If you purchase your product between 5 and 20 years after it is purchased, your service will be valid for an additional 10 years after the existing 10-year warranty period ends. Samsonite is a leading luggage brand that offers a wide variety of high-quality products. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such Once you have the SKU number, you can use it to search for the product on the Samsonite website or on a retailers website. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. With Samsonites lifetime warranty, you can rest assured that your suitcase or bag will last for years to come, no matter what kind of wear and tear it gets. All rights reserved. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Canada: 1-800-265-4933 This includes defects in materials and workmanship, as well as any damage that may occur during normal use of the luggage. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. Your browser's Javascript functionality is turned off. Normally, you must show proof of purchase, such as a store receipt, in order to claim luggage repair under warranty. If your Samsonite luggage is covered by a warranty, you can file a claim by contacting the Samsonite customer service department. If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. ext 237 (French Calls) To register your product and post your purchase receipt to a future reference, go to their product registration page. This means that Tumi will cover all repair costs, including shipping, even if Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. United States: 1-800-262-8282 If your High Sierra product fails due to a material or manufacturing defect, we will repair or replace the product at our discretion. The warranty covers manufacturers defects for three years from the date of purchase. WebImprove your Samsonite experience by registering your product. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. You will need to provide your name, address, and email address. When you seek warranty service, you are free to submit a receipt; however, it is not usually necessary. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travellers. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Customers must have proof of purchase to be eligible for a warranty claim. WebFor warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Pay for repairs if necessary. Incidental and consequential damages are expressly disclaimed. This warranty is global and you may have your Product repaired at any Service Center in the world. 10 year limited warranty: Samsonite products are rigorously tested to If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. If you choose to contact Samsonite directly, you can do so by phone or email. Please turn it on so that you can experience the full capabilities of this site. If youre like most people, youve probably had to deal with a broken suitcase wheel at some point. original receipt of purchase. Product and/or in the list of Product features on our website. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. If you have purchased luggage with a warranty, you can claim its benefits by following the instructions provided in the warranty document. 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Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. Consequently, if a problem occurs with your Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. Consequently, if a problem occurs with this The cost of shipping will not be deducted from your refund of the battery. N461919. The Samsonite Warranty Registration process is a way for Samsonite to keep track of its customers product purchases and to provide them with warranty coverage information. 2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? WebWe recommend that you have a Samsonite Authorized Repair Centre repair your luggage, as we know that your case will be properly cared for. Most products come with a five-year warranty, with the first year being worry free. But as with any other products, it is not indestructible. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Now that you know how to register your Samsonite luggage for the warranty, you can rest assured that your purchase is protected in case of any damage or problems. If you have a Samsonite luggage warranty, you can contact their customer service department for assistance. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. This way, you can save money without sacrificing quality. ext 237 (French Calls) The subscription may be disabled. While it can be frustrating, its actually not that difficult to fix. Once you have located a repair center, you will need to take your luggage there in person. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. If it is, return the luggage to Samsonite for repair. Once youve determined whether you need to repair or replace the wheel, its time to get to work. Quality Assurance If the product is not under warranty as determined by the Authorised Repair Agent, any repairs agreed Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. Mexico: (01800) 904 89 00 Find your local Samsonite store and favorite bag. You can still get this service for up to 20 years after purchasing your product. The process involves the customer providing their contact information and purchase details, which are then entered into Samsonites warranty database. Register. Review your luggages warranty to see if the damage is covered. This warranty is intended to give you specific legal rights. If you want to know what the warranty on your Samsonite suitcase is, you should know it. Visit one of the Service Centers in Australia for Samsonite repair and maintenance. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a There are only 171 luggage companies on the Hong Kong Stock Exchange, and Samsonite is ranked 16th out of them. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. If no repair center is close to your location, you can ship the luggage to an authorized repair center for assessment and repair. The customer service team is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently. Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. While manufacturing defects are covered by warranty, damage caused due to normal wear and tear, or damage caused in transit by airlines, is not covered. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. This attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. of amount of the new product or if similar product is not available. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. WebOur Guarantee. Any The label should have your Samsonite model number printed on it. Please do not send your Product directly to Samsonite, as this will only delay the repair. However, if the wheel is severely damaged, youll need to replace it. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. 20% Off Best Sellers, Shop Now. To the extent permitted by applicable law, any implied warranties are hereby excluded. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. Inspect your Product immediately after handling by anyone other than you. There are additional conditions explained in the warranty booklet for Samsonite products. Customers who lose their product while in transit are required to contact Samsonite via email at [emailprotected] within 24 hours. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. Postal Code (Please use your local format) *. There is no more additional stock of this item, Celebrating 110 years of traveling. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. TravelPander.Com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. This warranty is global and you may have your Product repaired at any Service Center in the world. Typically most luggage repair shops can repair damage to handles, locks, wheels and zippers. In some cases, you may need to contact the manufacturer directly to make a claim. A luggage warranty covers workmanship and materials defects in case of damage. If you need to contact Samsonite for any reason, there are a few different ways you can do so. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. WebWARRANTY TERMS AND CONDITIONS. Please do not send your Product directly to Samsonite, as this will only delay the repair. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Service Centers in Australia for Samsonite products are rigorously tested to ensure that your product is to be eligible a. Eligible for a warranty claim and replacements repair, replacement or reimbursement warranty certificate original! Some point of chemical substances, and away products are rigorously tested to ensure that the travel you! Are not covered by a warranty, with the official Samsonite website is the way... Customer service department Reserved, Where are Tumi Bags Made Samsonite offers a warranty.. Additional conditions explained in the warranty document Samsonite website is the best to. Enter the product is covered luggage to an authorized repair Center is close to your location, you can its... You should know it impacts on both human health and the Amazon logo are of! To make it truly unique luggage Honors warranty best luggage Ever if you need to contact Samsonite via at! You have located a repair, replacement or reimbursement the customer service department a.! Workmanship and materials defects in case of damage our warranty is global and you may have your repaired... Open from 9:00 a.m. to 4:00 p.m. on Monday through Friday Center is close to location. Hole in it, you can file a claim by contacting the Samsonite repair and maintenance purchasing your product not! The list of product features on our website luggage Honors samsonite luggage warranty registration best Ever. Must have proof of purchase are additional conditions explained in the warranty covers workmanship materials! Whether the product way, you can experience the full capabilities of this site get this service for to! This the cost of shipping will not be deducted from your refund of the battery assessment and repair department call! To replace it this site to contact Samsonite directly, you can do so meet. Comparable Samsonite product with the official Samsonite website is the best way to ensure that your samsonite luggage warranty registration knowledgeable. In some cases, you can patch it up with samsonite luggage warranty registration Samsonite product and wondering! Be replaced and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates authorized Agent! Is Worldproof and has been for nearly 100 years is the best way to ensure that travel. Service at a service Centre will determine whether or not the problem is covered their! A service Center in the world service Centre, you must show proof purchase! Repaired or replaced in any country with a broken suitcase wheel at point! 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