Purchased fridge from Sears in Apr 2012 for $2549.99. A commonly reported issue is fridge stopped making ice, something owners get used to having and when no longer available something they miss. We spend a lot of money on their appliances and this is how they treat us? I could hear motor start but soon no sound. Sears will said they would not honor replacement cost of compressor because Sears service tech did not repair. It was replaced on 10/19/2021 at a cost of $1,055. When I called Sears, they were not the least bit helpful. Just a month ago it stopped working. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. Emergency electricity shut off, food spoiled. My first Kenmore refrigerator lasted nearly 20 years and my parents always bought Kenmores because they were reliable. Model 795.74025.411. Its frustrating because the English of the people we spoke with is not very good. or is there a way i push them to dont have to pay anything upfront, and get my replacement part, and installation done free of charge as it should be due to the 10 years warranty? Broke a few weeks ago . We went out and purchased a new refrigerator. Spent $629 for labor on repairs (compressor was under warranty). Biggest WASTE of money ever and sears wanted me to pay for 300 labor to fix this! We went ahead and confirmed that date. This is well over $1000. This is to check for voltage output. He also informed me that if it was also bad I would still have to pay the labor cost again to have it fixed. LG Refrigerator freezer model number LMXS30776S. Monday, Nov 28th called several repair men and then found out the model was actually an LG "by Kenmore". The warranty on a Kenmore refrigerator compressor is 10 years. The manufacturer and seller have known about these faulty compressors for OVER A DECADE! Wish everyone have your issue resolved as easy as mine. We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. I am now in the process of purchasing a new refrigerator! Purchased a Kenmore Elite bottom freezer refridgerator model 795-7313 at Sears. My model has a diagnostics feature but when I called Sears to have them diagnose over the phone as it's stated in the manual, I was told "I'm sorry, but we are not offering that at this time" and it was going to be 150 for diagnostic and if I didn't have them repair it then I would lose the 150 but if I had them do repair the 150 would go towards labor and parts. Called LG and was given the name of repair company. The digital controls were simple to operate. Please Help! Consumer Contact: Call LG toll-free at (888) 294-5782 or Transform for Kenmore brand products at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday. I gave Sears a call which they charged me $100 again to get their service tech evaluation on the refrigerator failure and they gave me an appointment a week out which turned into two weeks before a tech was able to see and repair the refrigerator. Have had no problems with it since it was delivered 5 years ago. I purchased a Kenmore Elite Refrigerator not even 4 years ago an the refrigerator stopped cooling the week of Christmas causing me to lose a ton of food for Christmas eve an Christmas day. Due to the COVID -19 stay at home restrictions and social distancing measures in place the earliest an appointment for a tech visit is a week from now, 4/17/20. Glad the Sears closed by me. went to work the next morning, only to come home to water all over the floor from the ice melting in door. The back of the fridge should be slightly lower than the front. All meats, and some vegetables going baby ever since. Lights not turning off in my Kenmore Elite Refrigerator model# 79577563600 causing the plastic cover to melt. They finally sent a repairman that took the entire microwave apart and basically rebuilt it. A MONTH! I am in contact with a lawyer regarding class action. The freezer seemed to not be cooling very well. Repair app in 2wks. Hoping it will be the same for Kenmore Pro. Totally unbelievable that a top-of-the-line unit would fail after 3 years. Electrolux Dryers. If you find that the compressor on your Kenmore refrigerator is buzzing or humming, check for dirt and debris on it. I bought a Kenmore elite refrigerator in 2015, a couple of months ago the compressor went out. Take the probes of the meter and place one of them on the tubing made of copper on the compressor. I took delivery of my Kenmore Elite on June 2, 2016 and the compressor stopped working on July 9, 2022. I didn't think I needed to buy it because most refrigerators last longer than a year??? Had 4 conversations online with Sears concerning this issue (with refrigerator) but Sears is more concerned with selling Home Service Warranties then repairing the products they already sold. They extended their warranty to 5 years because of all the failure of the refrigerator. I have the same problem with a Kenmore Elite refrigerator I bought Sept 2016. He ordered all the parts, which arrived within a week or so. I just spent 95.00 to have a repairman tell me it will cost between $360 and $2000 to fix it. We purchased the seers home warranty and that has been a complete fiasco as well. I called the number and was taken back to Sears who said that the fridge is not under warranty. The first visit the tech told us he suggest we buy a new fridge, because he has to replace the 3way valve, the Condenser,the Evaporator Coil,there is a leak and restriction he never addressed the Compressor issue. it We had service come in which they checked the condenser and the main board after they reset the main board , it began to cool but only for a short time mainly the freezer. I would have thought that a (formerly) good company would stand behind their product. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. It has a tube heater, but you can't get to it. Model #795.74013.410, RE; KENMORE ELITE PURCHESED 2011.. MODEL 7957253, My Kenmore Elite model 745 74022 410 has continual. A compressor is supposed to make a noise, albeit a quiet hum. But this applies only to linear compressors. Called 3 different numbers as one person referred me to the next and the next and the next with no help at all (1wasted hour). 412. quit working in July 2019. I wish I would have known better. The food heated up and I have thrown everything out as it could be dangerous to consume. Purchased a Kenmore Elite, model 79574023412 in 2016. Ice Maker has already quit working and the gear is still on and can't turn it off, so I'm sure that will burn up next. Called sears, where we purchased the unit and they didnt have anyone available to come look at the fridge for another week! It helps to take pictures of wire and tube connections as you remove each one. We trashed most of the food, which isnt cheap, especially when you have hungry teenage boys in the house! Make sure the thermostat is in the correct setting. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. Wow. Bought a Kenmore elite in two months and it would cost me$800 to fix it. For what we paid for it I figured we would get a lot of years out of it. WHERE THE HELL IS THE CONSUMER PROTECTION!??? Elite Fridge, Oven, Microwave and Dishwasher. I am also stuck with a $3000.00 piece of junk. In addition to a small freezer we had to go out last night to purchase a small refrigerator. Found out it only had a One Year warranty! Kenmore appliances set a new standard for performance with timesaving, convenient, and high-quality outcomes. Simply contact Sears to see if you still have an active warranty on the compressor or refrigerator. So if the board does not get the correct results, it may not power the compressor. I have been using it for 6 months now. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. TODAY'S BEST OFFER Bestseller No. Allow the unit to stand for a few minutes without power. Before installing the new water filter, make sure it is clean and clear of small debris. We purchased a Kenmore Elite Grab and Go refrigerator from Sears in April of 2015. The unit cost me $1900.00 new. Nov 21, 2022 by This is unbelievable to me. The defrost timer is not progressing if the timer does not send electricity to the defrost components or advance out of the defrost cycle within 30 minutes. We are spreading the word: Do not buy an LG refrigerator because it is not worth $3,000 when it does not last even 2 years and LG does not care about their customersthey only care about making the quick $$$. However, if the cord is in good working condition, then plug another appliance into that same wall outlet. I asked person if he knew difference between Warranty and Recall. I worked fine until Sept of 2022 when it stopped cooling. I called Sears, paid the $90 to have repair tech come out. But I was told it might not last. My model number does come up as being one of the recall models. I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. I have a "case manager" that I sent an email to ( no response) and I also sent a text message to which no response. We had a local repair guy come by to assess. Kenmore Refrigerator Brand Reviews: 5 Important Things To Know! Keeping it too high or too low affects the compressor. So far 2 compressors, the condenser and dryer and freon have all been replaced. Great after 2.5 I will have spent almost as much to fix it as it cost in the first place. 1 115 Opiniones 18 Inch Doll Kids Toddler Wooden Play Kitchen Furniture Refrigerator/Freezer Toy Gift Set, Includes 20 Pretend Food Accessories | Doll Not Included Made to fit 18 Inch dolls Linear compressor needs to be replaced was the diagnosis given by the repair man and he has stated the compressors on LG units are junk. I purchased a Kenmore Elite, Bottom-Freezer Refrigerator August 2015 less than 5 years ago about two weeks ago my freezer stop working. According to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. Our Kenmore Elite (production in 2016) has stopped cooling and freezing. Your Kenmore 795 is made by LG, there have been many problems with the compressors failing, in fact there is a class action lawsuit for this problem. First a recall, then the ice maker, now it produces no cold air at all. OR BETTER YET REPLACE THE DARN THING. Cleaning the condenser coils in a refrigerator cannot be overemphasized. You got it, I would have to pay again. Sears will not fix it , they can not get parts from China. Had repair man come to my home which told me that we have a Big Freeon leak. Purchased LG LMXS30776D/02 French Door with twin cool system on Dec 26th 2016, Installed by Home Depot Dec 30, 2016. You may have to replace the compressor if all else is in good working condition. Local repair man charged $75 to say compressor was bad and call Sears. With a multimeter, run a continuity test between the pins on the compressors side. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. I resolve (with irritation) my own problem. Too bad that they sold defective parts with such a great refrigerator that ruins the entire experience of having a nice appliance. If there are burns or any other type of damage, replace the power cord. OMG, done with sears. The refrigerator and freeze just stopped working. First a compressor at under 2 years (which by the way took Sears 2 months to obtain a new part!) Need expert help? My issue is the machine will not stop running and its making a grinding noise. Purchased in 2018. 4/28/20. 4 1/2 years later the compressor went out. The most common causes of the Kenmore refrigerator not cooling are that it is not properly plugged in, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is dirty or broken. Tried to cut back. He said it could have been a defect. Woke up today to find ice maker leaking. All sears wants to do is sell. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. It must be securely fastened and smooth all around the edge of the door and frame. 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