As McDonalds Executive Vice President and Global Chief Information Officer, Brian Rice manages the technology portfolio and partnerships that are transforming customer and employee experiences and accelerating business growth worldwide. At Boeing, Heidi led initiatives for 160,000 employees across a $76 billion global enterprise and oversaw the companys leadership and learning, talent planning, employee and labor relations, total rewards, and diversity and inclusion initiatives. One of the things that has defined McDonalds over the decades has been our emphasis on diversity, making sure we have a franchisee population that reflects the US population or the global population. Full Bio Lori Esposito Murray President CED Essentially, its a new cooking procedure in the restaurants that allows us to cook a hotter, juicier burger every time. Chris Kempczinski: This is the fun part of the jobto imagine the what ifs. I think about it this way: in the markets that we serve, about 80 percent of the population will go to a McDonalds at least once a year. In this role, she has led several strategic initiatives; from the Future of Work - inclusive of the COVID-19 response and return to office for corporate staff to an HR Transformation to modernize service delivery and improve the employee experience. The Global Impact team which fully integrates our Sustainability & ESG, Government Relations and Public Policy, Communications and International Corporate Relations functions, as well as Ronald McDonald House Charities is working to deliver on a refreshed purpose to feed and foster communities. Senior Vice President, Chief Learning and Development Officer. That also opens up a whole bunch of other opportunities for us. You also have to acknowledge there are things that we dont know. Outside of McDonalds, Jon is a member of the Board of Directors for World Food Program USA, a non-profit that supports the mission of the UN World Food Programme to advance the global movement to end hunger. I dont have all the answers, and if I pretended I did have all the answers, people wouldnt believe me. As McDonalds Executive Vice President and Global Chief People Officer, Heidi Capozzi oversees the companys human resources operations around the world. In this role, he worked closely with our business leaders and franchisees to identify innovative new ideas and best practices to accelerate system growth. Prior to McDonalds, Mark was a Principal and core member of the consumer practice at The Boston Consulting Group. Customers are seeking brands that reflect their values and the line between the corporate brand and the consumer-facing brand is blurring.. Chris Kempczinski: I admire how Amazon constantly talks about Day 1; I think thats a great orientation and mindset for us to have at McDonalds. Most recently, Ian served as President, International, overseeing International Operated Markets (IOM) all wholly-owned markets outside of the U.S. and International Developmental Licensed (IDL) markets the more than 80 markets in which McDonalds has licensed its franchising rights to strategic partners. Chris joined McDonald's in 2015 as Executive Vice President, Strategy, Business Development and Innovation. COVIDs a perfect example of that. How does the brand remain so cohesive while catering to local tastes? Beyond our leadership platform, we have our five company values, one of which is inclusion. Brian is committed to building upon McDonalds accelerated growth through technology investments that will deliver the best experience for both customers and employees. Prior to McDonalds, Jon spent 10 years at PepsiCo, one of the worlds largest food and beverage companies. Theres nothing more important to my job than making sure McDonalds is as relevant 10 years from now as it is today. Under his stewardship, the UK and Ireland business achieved gender balance at every level, including the Executive leadership team, and was nationally recognised McDonalds as the Top Employer for working mums, as well as being awarded the Best Employer for Mental Health. We think we have an obligation to speak out on those topics. She and her husband, Brian, reside in the Chicago area. Please review the third-partys privacy policy, accessibility policy, and terms. Join us in New York City and be a part of the story of how retail builds extraordinary careers. Senior Vice President, Corporate Controller. The prior CEO stepped down last year over a compromise of company values, and this year the company has faced accusations of racial discrimination and sexual harassment. It was a great reminder about the embedded cost of complexity in our P&L. Chris Kempczinski: Its true; we get asked to speak out on almost any topic. McKinsey: In delivery, youre currently partnering with third-party providers, which means you dont have full access to the customer data or full control of the customer experience in delivery. The National Diversity Council named Reggie to the Top 50 Chief Diversity Officer list in 2020, and to the Top 100 Chief Diversity Officer list in 2021. And I feel good about what weve done. By Philip Delves Broughton Whats this we hear about changes to your iconic burgers? During his tenure as president of McDonald's U.S. footprint, Kempczinski oversaw the business operations of around 14,000 stores. Chris Kempczinski Leadership Style. She is a Henry Crown Fellow of the Aspen Institute. McKinsey: Thats interesting. I dont think we did enough to embrace how we are a part of culture. Morgan was named to the Forbes Worlds Most Influential CMOs list for two consecutive years, rising to #6 worldwide in 2021. And I think were now at a place where weve caught up. Customers are seeking brands that reflect their values and the line between the corporate brand and the consumer-facing brand is blurring. Ians team ensures the optimal allocation of resources, and at the same time, effectively manages risk through strong controls and fiscal discipline. Our executives preserve it. You never know exactly what youre going to get back from customers. As President, McDonald's USA, Christopher Kempczinski's salary was $4,678,340 in 2018. McKinsey: Are there companies or thinkers that you look to for inspiration? Evidence had emerged that McDonalds then-CEO, Steve Easterbrook, had violated company policy and undermined company values. Partnering with stakeholders across the business and beyond, Jennys team serves as stewards of McDonalds global ESG commitments, which leverage the brands scale and presence in over 39,000 local communities worldwide to foster meaningful change at scale, while addressing some of the most pressing social and environmental challenges facing the world and the company today. Executive vice president, growth initiatives Early on, I wanted to put my fingerprints on what was already a very strong set of values and make clear that we are absolutely committed to them. In this role, Kevin identifies and focuses on areas where we can continue to evolve our Accelerating the Arches growth strategy long into the future, and provides active counsel as teams execute against the strategy. Its a great flavor improvement on our product. We had the worst quarter in the history of McDonalds in the second quarter of last year. Ben Houchen and Simon Clarke back Boris Johnson to be Prime Minister. Reggie has worked in a variety of disciplines including supply chain, merchandising, international project management and multiple specialties within human resources. Catherine lives in Illinois with her husband Brian Giffin and their four children. Im also a pretty voracious reader, and Im constantly looking for things that could be helpful to me in my role at McDonalds. Prior to, at Kellogg, Brian established the companys global Digital Marketing foundation, which allowed Kellogg to build relationships with consumers in a targeted and personalized way, including the creation of its loyalty program Kellogg Family Rewards. As the Senior Vice President & Chief People Officer for the International Markets at McDonalds, Emilee leads the International Market People teams. Plus, investors will look "for Chris to set his own vision," said Hottovy. Chris is responsible for driving McDonalds growth strategy, Accelerating the Arches, and ensuring that the companys values are embedded throughout the system as the filter through which all our business decisions are made, bringing its corporate purposeto feed and foster communityto life. But, broadly, our systems in great shape. She has also completed Columbia Universitys, Creating & Executing Breakthrough Strategies Executive Program and has obtained her Co-active Coaching Certification (CPCC). Chris Kempczinski had been at McDonalds less than five years when he was named president and CEO, in November 2019, rising to the top job after his predecessor was fired for violating company policy on personal conduct. So I think our reticence to publicize those things early on was a missed opportunity. Chris is responsible for driving McDonald's growth strategy, Accelerating the Arches, and ensuring that the Company's values are . He began his career in brand management at Procter & Gamble, and also held senior positions at PepsiCo, and most recently at Kraft Foods where he was EVP, Growth Initiatives and President, International. McDonald's new CEO Chris Kempczinski is reaching out to employees for feedback about the company. Emilee has held a variety of leadership roles since joining McDonalds in April 2018, leading critical work to solidify our people-first culture - including redefining our Values and aligning them with our Accelerating the Arches strategy, establishing Global Brand Standards, driving essential modernization efforts, and shaping our Diversity, Equity & Inclusion strategy. With presence in nearly 40,000 local communities across 100+ countries, McDonalds is uniquely positioned to drive action in four key areas of focus: food quality and sourcing, our planet, community connection, and jobs, inclusion and empowerment. Then, all of a sudden, here comes COVID-19, and it significantly disrupts our business. Right now, Im reading Ten Lessons for a Post-Pandemic World, Fareed Zakarias book on what the world might look like when the pandemic is over. When youve built your business model on diversity and providing opportunities for everyone, and suddenly a human rights issue comes into the public discussion, it would have been a huge miss for us to not put our voice out there. In a recent interview with McKinseys Greg Kelly, Kempczinski discussed his tenure so far and what the next normal might look like for McDonalds. But this year has definitely been a team effort, and Ive certainly been fortunate in that I have a very experienced team around me. I like the Nuggets with ketchup. The adjustments were making are a series of small changes that add up to one big difference our customers really notice. Regular chicken nugget or spicy?Ive always liked the regular. By using this website, you accept the use of cookies. Everybody was willing to help you.What is something you learned early on that has carried with you into today? In both his work and personal life, Paul strongly believes in living by a lesson passed on from his Mum: Treat others the way you want to be treated yourself. Chris Kempczinski is one of the dynamic leaders on The List of People Shaping Retails Future 2022 who will be celebrated at the NRF Foundation Honors. Chris joined McDonald's in 2015 as Executive Vice President, Strategy, Business Development and Innovation. I wouldnt be a Duke fan if I didnt take some lessons from Coach K. His ability to forge a sense of comradery among his players holds lessons for any leader. Chris Kempczinski: We have many options, including multiple global delivery partners, local delivery companies, and self-delivery. Mcdonalds in the history of McDonalds in the second quarter of last year you look to inspiration... 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