Copyright 2021 LegalAbout.com. Said she would call back tomorrow but never calls. We have NEVER missed a mortgage payment on either of our loan and take pride in maintaining good credit. They just acquired loan from previous lender, Hello, Im a huge fan of you. Bank of America sold our mortgage to Selene in September of 2014. I made a quarter million in profit. Refusing to apply funds to principal and paying off loan, they threw me into foreclosure. Not sure where that's coming from since the loan and escrow are both current. They assured me everything would be fine and not to worry. I did not say I could not make my payment, and I have never been late before or never had I not been able to pay. It was ordered to pay its clients for the balance amount of the original loans plus legal fees and costs. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. Something tells me they are double dipping on my escrowed tax and/or insurance. removal of the late mark as there is evidence I called to explain the situation 1 time in 5years that it was past the due date. Resolve issues and transfer my loan to a different mortgage servicing company, Celine took over my loan back in March. Same here. Long story short they don't care, they wrote a letter stating they don't even have a grace period to pay after the due date and they would not rectify my late mark on one month from 5 years that I have never been late. The amount of time varies depending on the lender and other factors, but in most circumstances, a lender usually permits a borrower 15 days from the due date. The card was not authorized to have made the payment of 391.21 on or about 10-11-18. The company Selene Finance LLC now has a location in New Jersey, and not just Texas- as it was reported online. This was around the same time I was transitioning from a government job that had laid of hundred of people into another job. my name be added in Class Action Lawsuit. You cannot get your sign up to receive communications by email, you have to mail a form to sign up for automated payment and they had me mail them proof of insurance and my tax bills sent to them. That said, I received a call from Selene on 1 December 2022 stating that we Back story information: My x-husband and I owned a home together and divorced in 2008. A full-service residential mortgage loan servicer with proven loss mitigation strategies to preserve homeownership. Texas . I have all evidence, statements, and inconsistent letters needed for a lawsuit. 5729, PO Box 2561, Faribault, MN 55021-9561. BOA said they sold my note. I just wanted to reach out because Ive really been enjoying your writing., Please help!! Claims Administrator: Rust Consulting. Starting on Jan. 16th I started getting harrassing phone calls and letters in the mail about making my payment and was I in financial trouble. BBB. WTH they told me interest. Selene Finance LP is committed to providing superior quality and unparalleled customer service in all aspects of your mortgage experience. the Selene Finance. Resolved. Fast forward to December 2017. I mailed my payment to them and enclosed my flagstar coupon so they could cross reference. A grace period refers to a period immediately after the deadline for a financial obligation where a late fee, or any other consequence resulting from failure to meet the deadline, is waived if the financial obligation is satisfied within that period. Because I own a manufactured home in the state of Texas and can't refi a manufactured home in this state. So they foreclosed, but my house didnt sale on the court house steps, and they didnt give me a chance to redeem had I been able to. Choose My Signature. They said my note was not escrowed which was incorrent. Identify misspellings in crafted communications (e.g., company name, etc. (877) 735-3637 during the hours of Monday Thursday 8:00 am to 9:00 pm, CST and Friday 8:00 am to 5:00 pm, CST. I have no idea where to go for help. Offering suggestions of what to do which only leads to causing deeper problems in making your situation worse and in an attempt to make it easier for them to foreclose on your property. Loan. She offered this service to me, I did not ask for any assistance. When the company was able to get these borrowers into a loan modification program, they did not offer them a good deal. PO Box 1365, Pullman, WA 99163 En nuestro Centro de Atencin Telefnico, tenemos representantes que hablan espaol. Both in the fact that Flagstar sold my loan and the fact that I'm scared as s*** that Selene now has it. please inform us all if anyone has any info on a lawyer to defend us on this matter against Selene Finance! I called, many times, wrote letters, emailed, called again and again and they just stay onto a script. Not happy about this! Financial planner in West Deptford Township, New Jersey. I have been sending an additional 1000.00 a month to be applied as additional principal on my mortgage. Had a fire in 2017 and they took all but about a tenth of the money. Things were going smoothly with Selene until my house got flooded by Sandy. I have been in my home making on time payments since 2008. Hello Victoria, So. Mar 02, 2013 10:52 am EST. Understand that Selene makes the least amount of money by modifying your loan. I have sent payments via wire transfers. Definition of Grace Period The term "grace period" refers to the passage of time that straightaway follows the repayment deadline for any financial obligation during which the borrower can make the payments without incurring any late fees or any other consequences due to failure to meet the deadline. Could someone explain? The company aims to customize loan servicing options for each homeowner. Reading everyone else's experiences, it is clear to me that this has to end. Selene Finance is full of deception and falisifing promises. They keep putting forced placed insurance on me and I own a condo which I have insurance through the condo association. However first I needed to go to Walmart get a MasterCard and put $600.00 for he first mortgage payment. Good luck! In addition to their legal backgrounds, they also have extensive experience in commercial real estate, including properties that they purchased and properties that they financed. I was under forbearance with my old mortgage company. I am NOT in forclosure, not are we behind all of our payments have been ontime and extra paid each month. I paid Rushmore Loan Management more money than Selene is giving my credit for. We attempted to make - FULL payments and have been refused. What does Selene Finance do? Then she stated they had purchased my loan from the existing company. Instead, they demanded that the borrower must pay an upfront fee to the company before the bank offers to negotiate a loan modification. COMES NOW Plaintiff Selene Finance LP ("Selene"), and files this its Complaint against M&M Mortgage Services, Inc. ("M&M"), respectfully showing this Court as follows: PARTIES, JURISDICTION, AND VENUE 1. The Ford Fusion has been a popular vehicle among truck drivers. We are readily available to assist you with your mortgage needs now and in the future. Geez glad I found out how shady this company is. Victim since 2007, Need help foreclosed my house with no deed of trust in October of 2021 audit was done used as exibit A What they did was assign the title of my home over to a company, to do a fix it up some and then sold it for another $160000+. Claims Administrator Contact Information: McNeil v Selene, c/o Rust Consulting -. WOW, there are some truly unbelievable things that are occurring over there at Selene Finance and I am truly sorry to hear all that you have been put through at your expense. They sold house sold on April 7th. They have no interest in helping anyone. We reviewed your complaints on the show today if you would like to listen, visit www.TheDailyComplaint.com. Your email address will not be published. You may also contact FEMA at Not a penny of our payments goes to principal. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. Credit card companies are not required to give a grace period. My credit was damaged because of their practices and now it has been hard to refinance. I am in the midst of this horrible experince and concerned about what will happen next. In end of March, they told me to provide the insurance policy. This is not a commitment to lend.Restrictions apply.Equal Housing Lender. And to have a chance to pay the mortgage amount with a aurthorized card. My bank gave it back to me and they filed it with Selene to get their money back. I ignored the letter and threw it away. Theyve done the same to me. You should also seek assistance from your States Mortgage Finance Angecy if the are attempting foreclosure . Need help. My mortgage was sold to Selene in July of 2021. I am a victim of Nationstar and Selene and now SN servicing they are trying to foreclose on my home and have had an audit done and it shows the neglect of my loan and then Nationstar charged me a maintenance fee and never took it off so it just carries on. But I was told they wont take payment anymore and they wont stop the foreclosure process unless I pay reinstatement. We went into a loan mod process for 18 months with Bank of America. Have no clue on that one either. I would love to join the lawsuit as well. The Judges overseeing this case are Kent J. Dawson and Elayna J. Youchah. But they wont help me pay them moving forward, and intend to make it impossible for me TO pay for months so they can consider me in default. Send written notification to us at: Selene Finance LP. I think they may be including another scam. Also some dirty doings in the county locking my husband up again so as we wouldnt have an income to assume the mortgage. I would love to get some more information on this lawsuit before I lose my home and Im on the streets. I am not behind, I am not late, I can afford my monthly payment. removal of the late mark as there is evidence I called to explain the situation 1 time in 5years that it was past the due date. My loan from FlagStar was sold to Selene too! I have several hundred thousand dollars of equity in my home but cant sell it in this economy and refuse to give my house away. HAMP called Selene and within days the loan modification was at my door. Then, they gave me another chance and told me to make two months payments by May31st. It has added a lot of stress and as of today I am shopping around to refiGOOD LUCK TO ANYONE THAT STAYS! I am a victim of Selene Finance also. 27 comments Was able to get new employment immediately. This will surely increase the credibility of your complaint. Then didnt cash the check within 10 days so I started calling them asking how long should the process take. It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. We are now 3 months behind and they have refused to work with us with a loan modification. We are prepared to discuss your situation and help determine the best course of action for you. Now here it is 2022, we're $35,000 in the arrears. IT Department Selene Finance LP employs 510 employees. We have battled Selene Finance and won with a forbearance agreement issues as well as other debt restructuring issues so just keep fighting until you get the solution that you are seeking. I called for what was due on my account then called 3 weeks later and it was almost $5000 more. Featured review. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company with strong experience in all aspects of mortgage loan servicing. The Selene finance case involved claims of breach of contract, negligence, breach of fiduciary duty, and breach of warranty. I was making my payments up until April For example, if you have a credit card with a 16.24% APR and your grace period is 21 days, any balances that linger after the 21-day grace period will be charged a 16.24% APR. Our mortage was sold from Flagstar Bank to Selene Finance. Thats all I can say in this forum. If anyone wants to start a class action lawsuit count me in. In complaint to court and still was evicted and now homeless!!! Per the FDCPA, they must prove up the validity of the debt in order to collect any money. The letters they sent were from Ajia Laird, Loss Mitigation Department. I mailed a check # 988 to Selene Finance in the amount of $1338.78 in 01/21. Selene Finance | Better Business Bureau Profile (bbb.org) and they appear to be running the same scam here in Tallahassee, sitting on payments until after the grace period then charging late fees. I was told I had to send them those checks and they would deposit them and then send me the money back once i jumped through hoops for them.. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company that handles all aspects of mortgage loan servicing, including receiving monthly mortgage payments and pursuing foreclosure against homeowners who fall . On January 12, 2022, Rushmore Loan Management Services transferred over to Selene Finance $1212.28 dollars from our escrow account to them. Their customer service is awful & they will hound you horribly if you do not pay your mortgage on time. Where is the quality customer service? Thank you to everyone and anyone who can help with my situation. Ironically, my statements from Selene show I am paying escrow. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. Find company research, competitor information, contact details & financial data for Selene Finance, LP of Coppell, TX. Founded in 2007 to address specific needs in the mortgage industry, Selene Finance LP is a special servicer providing creative loan resolution strategies designed to preserve homeownership. They negotiated the check on the 27th. So yes i would like to speake to someone I had a loan modification through BOA. I am 60 years old!! Founded in 2007 and headquartered in Houston, Texas, Selene Finance is a residential mortgage company. Since then Selene has broken the law and lied to me. It was described to me as a friendly service given to their customers once a year. Arrived on the 14th at 12:50am. Money, Selene Finance - lack of communication, fraud. The complaint has been investigated and resolved to the customers satisfaction. If one person is handling my account, why am I being transferred to so many different people's voicemails? Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. Selene Finance LP. I encourage EACH of you to do the same. The debt collectors like ASC, SPS, SLS, Green Tree, Bayview, Caliber, Selene, Ocwen and Nationstar are simply just piranhas but they can be beat at their own game too just like the big banks can be defeated. They also have reported me over six months late. Can someone please help me!! I honestly feel that they are just giving me the runaround. To add insult to injury, when the broker and agent to file a claim against Selene finance, they claim that the company failed to give them enough time to recover their lost fees. State should take over the license from Selene finance so that they could not operate any more. Settlement Website: Selene Finance Settlement Website. It is now 3 weeks later and I called to find out where my money was and they said.. "oh we forgot to tell you on the last call you still owe us more documents before we can send you any money. Coupon so they could cross reference we have never missed a mortgage payment either. To end LUCK to anyone that STAYS in 2007 and headquartered in Houston, Texas Selene. Each homeowner that STAYS - lack of communication, fraud also contact FEMA at not penny... First mortgage payment on either of our loan and escrow are both current six months late account then 3. 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