The company features a deeded timeshare program with timeshare locations across the United States and Caribbean. We require contact information to ensure our reviewers are real. When we arrived at the hotel we had to pay $70 in taxes and $45/night for parking security. Note: its refundable ONLY IF YOU DON'T USE IT. Be the first one to find this review helpful. ", A verified traveler from Litchfield stayed at Twin Mountain Inn & Suites, "We booked this several months in advance. Get up to 25% off select hotels on the app, Check prices in Pigeon Forge for tonight, May 2 - May 3, Check prices in Pigeon Forge for tomorrow night, May 3 - May 4, Check prices in Pigeon Forge for this weekend, May 5 - May 7, Check prices in Pigeon Forge for next weekend, May 12 - May 14, A verified traveler stayed at Creekstone Inn, "Only thing is parking is small for hotel. We did not attend the Timeshare package. I showed up excited and ready to relax. I said I did not want to do that since we would be going for my birthday and to just refund the money. Information obtained from consumers indicates the company offers travel packages, which include a selling presentation for a vacation club. This was the first slimy thing they did. At this point it's thieves stealing right out of my bank account and then forcing me into a potentially dangerous situation. The Hotel Portal uses the same pricing systems as Expedia, Travelocity, etc., the only difference is that they dont get the profits, our local non-profit does. So they extended my end date and we went through the same process of no availability for dates again. This profile has not been claimed by the company. It's a nice place, still outdated, but nice. You will also have the opportunity to purchase ownership with Bluegreen Vacation Club at that time. From the get go, we were lied to about the package and mislead about many features of this experience. endobj BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Access the headquarters listing for Bluegreen Vacations Unlimited, Inc. All Florida companies offering travel opportunities must first be registered with the Department of Agriculture, Seller of Travel Division, prior to offering travel arrangements to consumers. <>/Metadata 397 0 R/ViewerPreferences 398 0 R>> All Rights Reserved. We have now been victimized multiple times in multiple states, so it is obvious that these fraudulent tactics are not only common but part of their business practices. I quit my job as a Primary Care Provider, Physician Associate, to move home to Tulsa OK and take care of her. Cheap scam. Get Directions. Unsubscribe easily. Bluegreen Corp. offers customers regular deals, with two to five night getaways at properties across the country that cost only 149 dollars. The hot breakfast is delicious. The answer didn't change. Already have an account? Finally booked a 4 day, 3 night stay in New Orleans. Note - a limited number of UCI team onsite RV spots are available, reserve when registering for the race. Adventures available: If you're a Bluegreen Vacations Owner, but haven't registered before, there's no better time than now! Sign up to receive our free weekly newsletter. We are walked to the front desk to receive our TWO $50 gift cards they promise for sitting through the presentation. Thankfully, she has lasted this long, though is declining in strength, energy, and having vastly increased pain. Of course the day after check in we had to sit through a sales marketing presentation. Bluegreen is a company that specializes in timeshares and adventure vacations, and it was founded in 1966. We should have been only paying about $75 for the room. More reviews on the Bilmar Beach Resort: http://bit.ly/1uCad5t, 10650 Gulf Blvd, Treasure Island, FL 33706, So this year we decided to go ahead and attend the tour, and this turned into a nightmare. Life happened and I forgot about it. At the end of the day, we were lied to, and I cannot recommend this organization. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Why would I do a Timeshare tour for 2 hours or more and pay all of that money, when I could go directly to Carnival for about the same price? Corporate agrees the account says two gift cards and tries to contact that manager but shes gone. We will get a call back while they look into the matter. gocrv.com. As if we came all the way from Indiana to New Orleans to steal two $50 gift cards. Global Discovery Vacations is owned by Global Connections Inc., this company is registered in Kansas. Enjoy reading our tips and recommendations. Already have an account? I said no, send me a refund. It is ridiculous that this company expects me to go along with paying them monthly when my rights have been violated and they have disrespected me as an owner. You must register within 60 days of the Issue Date. They never disclosed many things that should be legally disclosed to the buyer in this process. 4 0 obj Customer Service Network Group has closed this file. When we arrived we found out our room wasn't available, which was understandable due to renovations. for BBB Business Profiles generally cover a three-year reporting period. It is why we offer such an expansive range of Bluegreen Resorts hotels in Pigeon Forge, Tennessee. We were told their product was a deeded real estate interest that appreciated in value over timeNOT TRUE! Go back to the next to discuss the matter. It was not until AFTER; they had told us this trip comes with a mandatory sales presentation. SE, Roanoke, VA 24013, USA, Address: 2116 Dale Ave. Not convinced that will happen. Its been 5 days and no call from anyone. After much arguing for 2 hours at the front desk, the resort/hotel manager confirmed that they had already told her that they were gonna COP the room for us that night, and we had to pay nothing. I called to make reservations for the so called free trip. I called customer service and spoke with an Andrew who would not help me on the phone, would not file a complaint, and would not direct me to anyone else to speak to. I am flying out tomorrow and looks like I have no place to stay in Kauai. Click here for drive times from various cities. We will extend the validation of your certificate for an additional 12 months, after payment of your deposit! RUN VEERRY FAR AWAY! I have yet to receive that call. They charge $100 a night incidentals, but we had an email for a maximum, so they waived the additional amount. For any questions, we can be reached Monday - Friday 9:30am -5pm EST at 954-687-0482. Go CRV is rated with a CC rating from Business Consumer Alliance as of 4/30/2023. Unsubscribe easily. I planned this amazing week with my freshly asked fianc. (800) 818-6890. UmI DID NOT!! Copyright 2023 Consumers Unified LLC. TERMS OF PARTICIPATION Step 1: Register this certificate online at gocrv.com or mail a completed original Registration Coupon found on the bottom front to: Registration Processing Center, PO Box 24527, Fort Lauderdale, FL 33307- 4527. This was partially paid for by money donated to her through a gofundme, which makes me feel sick that we were lied to and taken advantage of given this situation. They had told us it would be an hour, when we tried to leave after the hour, they would not let us and ended up keeping us there for FOUR HOURS until we had purchased something. Don't do it. Not much to do in the area other than Dollywood. SE, Roanoke, VA 24013. In the rolling hills along the Fox River, near beautiful Starved Rock State Park, outdoor fun and indoor surprises await. We were told the sales presentation would be no more than 2 hours. It is by no strange surprise that they pick the bottom of the barrel employees. I would highly recommend not going through this company for their vacation destination products. This profile has not been claimed by the company. To post a company review, please follow these guidelines: Please summarize your experience with this business. Type in the email address you registered with. DO NOT GIVE THESE PEOPLE THE TIME OF DAY!! This topic has been closed to new posts due to inactivity. Despite my intuition and natural resistance to dispose of this junk, I listened to my wife just to go to the presentation. From the get go, the representative was extremely rude. d?6znmGV z6ilu* BlueGreen Vacations tried to charge us $159.00 for the room (once we got to the hotel lobby), when the room was only $143.00 (according to the hotel manager) How does that make sense to charge us more? Please describe your experience with this business. Then I check the mail and what do you know, theres a letter from Barclays advising I have applied for a Bluegreen credit card with them. Also, within a few miles to Dollywood and the Island. I informed him that is not what he just told me and that I was not getting accurate or complete information all the way around. endobj The company delays by only providing off-peak travel dates and requiring you to keep paying to extend the certificate and pay to upgrade everything until your certificate expires and then they dont refund your money. Copyright 2020 Business Consumer Alliance All Rights Reserved. In nearly every aspect, key details of timeshare ownership were omitted from the presentations repeatedly. They gave us a couple gift cards for the arcade and arcade city for the inconvenience. They bait you in with promises of grandeur like Las Vegas, Cancun, but hides the fact that youll stay at Roach Coach motels unless you upgrade to ridiculously high priced facilities which would be considerably less if you booked directly with the vendors. BBB reports on known marketplace practices. They flag my acct as fraudulent and advise it should be removed from my credit in 30-45 days. More Information. Since we have been here, the heated pools have been cold, the hot tubs have been closed, and we have had to drive in dangerous conditions to get groceries. x}ms$wE?}#74;{rZ{-.6ff!gIOb]t&P@"H$P_az|/M^~iJ! This is the version of our website addressed to speakers of English in the United States. International Association of Better Business Bureaus, Blue Green Resorts Great Destination Vacation, The Fountains of Bluegreen Vacation Club Reso. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The presentation is where it went all wrong. Helpful (2). We received a mail notification of our stay which had been changed to a 3 night stay. Bottom line is that when you try and call them to take advantage which includes no less that a 45 minute wait every time I call, they want a $100.00 -$150.00 paperwork fee to start the free weeks . On weekdays the train arrives Roanoke at 9:45pm and departs at 6:20am. Things we were lied to about when we had our reservation made and upon confirmation of the reservation, where I spoke with Mikel (407-587-8511) 3 weeks ago: -Told there would be a large breakfast at the vacation presentation, which I showed up to and there was no breakfast or food at all. RUN now and never look back! I asked about paying for upgrades, paying to stay at another resort as there are 3 or 4 in Branson. 2881 E Oakland Park Blvd STE 205 Fort Lauderdale, FL 33306-1813 Visit Website (954) 687-0482 Customer Complaints 113 complaints closed in last 3 years 68 complaints closed in last 12 months Read. This company should be stopped for what they are doing to the travel industry. I was then told that someone would call me back. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice.. One of the many exciting benefits of your RCI subscribing membership is the ability to exchange your Bluegreen Vacation Points for vacations beyond the Bluegreen portfolio. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 27 0 R 35 0 R 36 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> BCA has no information regarding advertising review at this time. Explain why you feel it is inappropriate: Login to participate on the website. I bought a vacation package in December. The offer clearly stated that both me and my spouse would have to attend a two-hour sales presentation in order to get that rate. We will not accept and will immediately remove any review, favorable or not, that we believe is not an assessment of the writers actual experience with the business. A link has directed you to this review. So, get thisThey pitch rental income, but in order for me to rent it out, I have to be there at check in to show my ID so my renters are able to check in. If we can verify it in our system, an email will be sent to you with your password. For any questions, we can be reached Monday - Friday 9:30am -5pm EST at 954-687-0482. Deceptive practices are common for this group and do not expect to get any assistance from their call center. They also told us we could generate rental income. I went to the lobby and was told "Sorry there are no more rooms". It is a scam. Orlando, FL 32891. I will NEVER do any business with this group ever again. Savvy Midwesterners know there's a quiet, all-in-one escape just 90 minutes away. A Balcony where I watched Canadian geese and ducks play in the river. gocrv.com Enter Your 9 Digit Certificate Number or Already Registered, Access Account Using Email Address On File submit To register your certificate, enter your 9 digit certificate number. So in total, they tried to get us to pay over $700 for this entire package. Lisa Ann Schreier has been involved in the timeshare community since 1998. The delivery timeframe for the gift card is 7-10 days we are going on 13 days with no gift card yet. I call the credit card company and give them the run down. Most hotels are fully refundable. Welcome Back! Please do not post a false review. Unlike other properties, Bluegreen resorts aren't "out-of-the-box.". Company resolves 93% of complaints brought to its attention from Business Consumer Alliance. If we can verify it in our system, an email will be sent to you with your password. We paid $199 for a 4 night stay at a Choice Hotel. get quotes and more. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Bluegreen made promises of going on Disney Cruises and going to theme parks using the points we purchased from them. 1 0 obj %PDF-1.7 Sounds nice to only pay taxes and fees on a hotel room. So not only do I now have a mortgage inquiry because of them, now I also have a credit card inquiry! How do I know I can trust these reviews about Bluegreen Corp.? All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Business Incorporated: Travel itinerary selection requires two (2) travel itinerary begin dates to be selected, a preferred and an alternative from the provided itinerary calendar. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. We have been fulfilling travel since 1990, having traveled thousands of satisfied guests. +_w{. ;?O?n>$g?0L:1bC97|/~2/aWQ'~-5)~'%LNC-u: i5/>XFbBr4:3ycZK All these properties can be booked without the benefit of timeshare contracts or exchange companies. On top of all of this every option that you get for vacations are rated 3 or below. This fact does not disparage the company in any way. Chad Jernberg, Regional Manager, Customer Solutions. Thats a total of $469.00!! 3 0 obj I decided to call BlueGreen and discuss the true cost of the 4 night cruise before attending the Timeshare tour. They billed card and also charged 150 deposit. We value your privacy. I paid my hundred bucks in fees to register. We checked in and were given our key. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Then they offer you free gifts for attending regardless whether you buy in or not. Half way through the call I had enough and politely asked for a Supervisor. BlueGreen Vacations Timeshare Scam Warning!!!! On weekends the train arrives in Roanoke at 9:45pm and it depart at 8:40am. Looking for more information? Vacation Certificate and Voucher Promotion Services, Complaint Resolution Index (CRI) Explained. :/ By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. But given this could be my moms very last vacation, and that my grandmother, my partner, and myself need a much needed respite from caregiving and the weight of this situation. <> Enjoy reading our tips and recommendations. gocrv.com Certificate Holders Please Click Here To Be Redirected To http://gocrv.com Enter Your 9 Digit Certificate Number or Already Registered, Access Account Using Email Address On File submit To register your certificate, enter your 9 digit certificate number. Well, once you sit through the presentation which wasn't too bad, you get your "voucher" to redeem your "free" hotel not free, we ended up paying a $50 deposit, plus an additional $64 for "fees" for a hotel that we could have gotten for $40 per night. Bluegreen is a greedy company that will show no mercy while draining your pockets. Well start sending you the news you need delivered straight to you. We were sent on our way with the sun going down and nowhere to stay. Resort amenities may feature: large living and dining rooms, fully-equipped kitchens, laundry facilities, pools, hot tubs, saunas, spas and state-of-the-art fitness centers; along with activities such as windsurfing, parasailing, water skiing, and championship golf courses. Detailed descriptions of your experience are always the best. 0 complaints closed in last 12 months. We were told that we wouldnt be required to pay any other hotel charges. The company caters to more than 175,000 owners and is headquartered in Boca Raton, FL. Leave again and call corporate to inform them of what has taken place. Our content is intended to be used for general information purposes only. They insisted I buy something that day. Blue Green basically gave me an ultimatum of lose my money or sleep in a small room with a queen sized bed and no air. Visitors and residents have easy access to some of the best cycling, fishing, water sports, and hiking in North America. The only reason I attended the first sales presentation with Bluegreen was because they offered me a discounted stay as long as I just attend a SHORT presentation. They said we had no way to check availability until we purchased the package. Registration | Bluegreen Vacation Packages NEED TO REGISTER Register and start managing your account online today. BBB Business Profiles are subject to change at any time. BBB Business Profiles may not be reproduced for sales or promotional purposes. 4 Night Carnival (ta && ta.queueForLoad ? This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Copyright 2020 Business Consumer Alliance All Rights Reserved. We ask all cyclists planning an overnight stay use the official Go Cross Hotel Portal so we can track usage and build leverage with hotel partners. 602511860, and a Michigan licensed real estate broker, license #6501315258, 03095 Boyne Mountain Road, Boyne Falls, MI 49713. This company's business is a vacation certificate and voucher promotion service. ", A verified traveler stayed at Country Cascades Waterpark Resort, "Very clean and friendly resort. Note: they say its not a timeshare, it is!! Amtrak will deliver you to downtown Roanoke. If mailed, the registration date will be determined by the postmark date on your envelope. Our content is intended to be used for general information purposes only. Join over 220,000 owners who have discovered a better way to vacation with the Bluegreen Vacation Club. What a joke! We were super bummed about the no free breakfast, but did the vouchers for Raegans House of Pancakes one morning (eh, was okay). Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.However, the company failed to respond to one complaint. Then they hold on to your money that should be refunded as long as they can to gain interest is my guess. I attended a timeshare in San Antonio and got the hotel free. Smh. 4,226,408 reviews on ConsumerAffairs are verified. No. Fast forward two days. No. The gift cards are mysteriously gone! BGV offered a $25 Visa Gift card for our inconvenience of waiting 2 hours to fix the situation (but still did not cop the room for us and still want to charge me $143 instead of $159 (for the extra night alone). Write reviews, ask and respond to questions, We should have been only paying about $75 for the room. For what, lies? I was invited to attend a presentation in which they try selling you a very expensive timeshare. Gocrv apparently supplies Ble Green Vacations with vouchers for a free weeks resort stay anywhere is the US if you attend a time share presentation. BBB Business Profiles generally cover a three-year reporting period. ST36225; Washington Seller of Travel, Reg. I am going to continue to complain about this company via online/online/phone until I am reimbursed. I have confirmation numberA1910000304530001 from them for my vacation. The customer did have a reservation and it was confirmed with her. Do they expect me to fly around the country every year to check in a renterIts so ridiculous that it is par for the course at Bluegreen. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. It looked like a resort I would want to stay at. Don't let the renovations determine your stay. endobj The Timeshare tour was a 2:30 PM EST, but we ended up just leaving our room and heading back home at that time. For some reason it won't let me add pictures. We stay at Pigeon River Inn each time we visit the area. Hidden fees are customary and promoted by this group. Fallon Park permanent cyclocross course is located in the Blue Ridge Mountains of Virginia and encompasses most of Smith Mountain Lake as well as several rivers including the James, New, and Roanoke. Click here for detailed maps of Roanoke. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. We take pride in our business and efforts in satisfying our customer's travel needs. Alternatively, you may use, https://www.youtube.com/watch?v=qVc7ImQNeS4. It's a small amount of money. We value your privacy. Results may vary for others. I promise you won't regret it??? Choose the number of stars (by rolling over them) and then click (3 stars default), 125 characters remaining | 125 total characters allowed, 3000 characters remaining | 3000 total characters allowed, Showing The room had one queen sized bed and the A/C didn't work. She gave us the key, told us don't worry about it and work it out with them later. Business Consumer Alliance staff will be notified of this request. We arrived Monday 1/30 in a terrible storm, almost crashed our car coming in, and arrived to a resort with no restaurants, no access to outside resources, and no phones or lines of communication to Big Cedar resort. a0eX.K_gn:zYFg_\5ES2 [orMq,=/ ~D?2j2^_1G?.T~\+"*U0"kc$Od '/m1]Xr ;xbkrj#7+tFkym\S\[O% )S'Ijq=@J.WNt]q+8k kS*}[OzQyD-E9n/6{.1Ux5ofyxs{m='*!!05$yj0'byi?<4ps=i=OgH.>~Y >]nf4]hc7.7}?- I then went online to book our vacation and was told that we had to have a major credit card AND and credit score of 600 or above to be able to attend our trip. For example, the following statements, concepts, and benefits are based on lies and half-truths. Because flexibility matters. Our sales person walks us to the front doors as we were on limited time due to having a swamp tour scheduled. Vacation Tour & Travel Reviews. You dont get to stay in the resort that they are trying to get you to buy a timeshare. Later, we had found that this was a lie. Were at home & my husband calls corporate again. My husband advises them not to ask us that anymore as we have answered the question three times already. 2881 E Oakland Park Blvd STE 205, Fort Lauderdale, FL 33306-1813. You are able to charge everything, but the arcade to your room to be taken out of the incidental amount which we liked. Paid extra for a 2 bedroom. Login to participate on the website. I was never able to get in contact with them because no one ever answered the phone despite being on hold and hearing an automated message for 2+ hours. Spent $240 on a deposit, have been on the phone for 5 hours, no one ever picks up, cannot schedule trip, Was this Review? Staff were excellent. We recommend booking a tent site, tipi, canvas tent, yurt, or even a tiny cabin at Explore Park. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Write reviews, ask and respond to questions, BlueGreen Vacations tried to charge us $159.00 for the room (once we got to the hotel lobby), when the room was only $143.00 (according to the hotel manager) How does that make sense to charge us more? stream Headquarters. Found another number at the Better Business Bureau and called it and stated my issue to the customer service person. Called the Resort and they have no record of my reservation. Artwork 1 - Artwork 2. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. International Association of Better Business Bureaus. ", A verified traveler from Coleman stayed at Pigeon River Inn, "Love the uniqueness of this place! Upon buying the blue green vacation package, we were told we would likely be able to get in within one month, which was important since we had no prognosis for how much time she has left. <>/Metadata 185 0 R/ViewerPreferences 186 0 R>> The Bluegreen sales team cannot be trusted. A Quiet Retreat Among Rolling Hills After fast-paced, big-city sightseeing in Chicago, families might need a vacation after their vacation. Full of misinformation and not owing up to mistakes that was made on their end and their customer service reps. Do NOT agree to listen to the phone promotional sale.