If it is, youll see the This device is working properly message as illustrated below. Follow these steps to do that: Often, improper printer and scanner setup is the leading cause of printing issues. The opinions expressed above are the personal opinions of the authors, not of HP. I have done a clean installation of the drivers following your advice. It's a built-in utility in Windows that helps users diagnose issues with their printers and provides suggestions for fixing them. If the previous steps did not resolve the error, check the printer for low paper or ink, and be sure the cover isn't open and the paper isn't jammed. If your printer's status displays "Printer in error state," there may be a problem with the printer itself. The opinions expressed above are the personal opinions of the authors, not of HP. If you're printing to a shared printer or a printer on a network, make sure that all necessary computers and routers are turned on too. Select Check for Updates and ensure you have the latest Windows* version. Whether the printers malfunctioning due to troubles with your operating system or general hardware issues, it can be a frustrating experience. Well walk you through how to connect a printer to your computer, laptop, or handheld device. Option 2: Download and Update by Driver Booster. Microsoft may have jumped the barrel with Windows 11, which launched with a slew of faults and flaws. 2) Be sure to view Control Panel items in large icons or small icons. 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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Select the Start button, then selectSettings > Devices > Printers & scanners.Open Printers & scanners settings. If your computer is not responding to your new printer connection by prompting the installation of the printers software, heres an easy fix. If you get this notification, follow your computers intuitive lead and click the notification. This name is only for your personal reference, so you can choose any name you prefer. Most printers require driver software to work properly. Select Add Device and your computer will do the rest to complete the wireless configuration, Within your Apple settings, select WiFi to see all available networks, For seamless processing, make sure both your iPhone/iPad and printer are connected to the same WiFi network (This is especially important in office settings where multiple networks may be hooked up), Open the app on your Apple device that you want to print from, Once youve got the right document, tap on the apps share icon, Within the list of shareable options, tap the "Print" icon and select your printer, Your device will present a print preview page that will ask how you may want to customize the print job and how many copies you want to be made, Once youve finished entering the information, tap "Print" and the job is complete, Click the three stacked dots located at the top right corner of the browser window, Scroll down the Settings page and click "Advanced Settings", Scroll down to printing and click "Google Cloud Print", Select the name of your wireless printer after making sure your printer is on, Launch the Play Store from your devices home screen, Type Cloud Print into the Play Store search field, Select Cloud Print by Google Inc. and install the application, Open the file that you want to print from your device (This could be located in your Photos, Email, Docs, etc. This requires time and computer skills. Iv done all the, maintenance suggested clean heads,align heads etc even rebooted a couple times. Next to Add a printer or scanner, select Add device. Select Do not share this printer. If your printer or other equipment is plugged in to a surge protector or a backup power supply, make sure that hardware is plugged in and turned on as well. Senior Writer for Windows, and Security, how to temporarily disable the Microsoft Defender firewall. Click the Start button, and then, on the Start menu, click Devices and Printers. If you use an Epson printer, navigate to Setup > Wireless LAN Settings. Here's how to go about it: If it shows the best device driver already installed, you can still give the manual option a try. If these first two steps did not resolve the error, check the printer for low paper or ink, and be sure the cover isn't open and the paper isn't jammed. Select the Remove button. Your printer should be connected and running, ready to churn out beautiful pages. Many printers have a menu option to test the printers wireless connectivity. To do that, open your Windows 11 PC's Settings app by pressing Windows+i. Type chkdsk /f in Command Prompt and hit Enter. Check cables or wireless connection, Step 3. Type printui.exe /s and click Ok. (Note: there is a space in between printui.exe and /s), Look for HP Printer driver. Open up the run command with the "Windows key + R" key combo. Step 1. Using this method restores Windows to a previous restore point where you know your printer was functional without any error. DISMstands forDeployment Image Servicing and Management. Click on "Device Manager" from that list. Select Printer, then select Set As Default Printer, and clear Pause Printing and Use Printer Offline if they are selected. Select Print a test pageto confirm that the printer is working and then select Finish. Close Devices and Printers, restart the computer. If you have a wireless printer, ensure it is properly paired with your device. When i click on print to print document on yahoo mail a new box comes on screen with the ducument showing and print options, the destination is corrrect showing HP213B17(HP Envy 4520) series, When i click on print nothing happens, and there is no list of anything printing in the queue box. On the printer control panel, go to the wireless setup settings. Do as the following: 1. Select the Standards tab, and then double-click Print Spooler in the list of services. If your computer is still unresponsive, make sure you have enabled automatic device installations. It can simply be solved by: If your problem is still not solved the most probable culprit could be the Windows Defender firewall. Open up the run command with the "Windows key + R" key combo. 4) Wait for the scan to finish (it may take up to 20 minutes). Turn off your printer and turn it back on again. You'll need to follow different steps to reinstall or add a wireless or local printer. I am using my laptop and tring to print wirelessly. Step 3. This issue may occur either due to corrupt device drivers or incorrect device settings. Uninstall and reinstall your printer Step 4. It could do all the heavy lifting for you. In conclusion, the code 45 issue is quite common after an update, but its solutions are not so complex. Select Start > Settings >Bluetooth & devices > Printers & scanners.Open Printers & scanners settings. Welcome to the HP Support Community. In this respect, no matter it is the infected disk or file or registry or program that causes the hardware device not connected to the computer, Advanced SystemCare will help you fix it as soon as possible. Printer not printing. This tends to happen with older printer models that arent quite compatible with your computers current operating system. Which application are you trying to print from? 3. Check the printer manufacturers website to learn more and to get up-to-date software for your printer. (If you want to share your printer with other devices on your network, selectShare this printerand enter the name and location.) Then selectNext. Turn on Wi-Fi on your computer or mobile device and connect to your network. Hardware and Device Troubleshooter is a built-in tool to find and fix basic problems with devices and hardware. Sometimes it just takes a little direct plugging to fire things up. Restart the Print Spooler. If not, you may need to apply other fixes. So, check if the printer and your device are connected to the same Wi-Fi network. FindthePrint Spooler service, select and hold (right-click) it, and select Restart. I tried to print but still not printing. Install software from the printer manufacturer. This error code is only used to indicate the disconnected status of the device and does not require you to resolve it. Connect the printer to a different USB port to rule out possible port issues. Right click on the driver and then select "Uninstall". It seems as though we are constantly glued to our favorite handheld devices and reliant on them to perform hundreds of everyday tasks. Engineered specifically for Apple products. Select the Standards tab, and the double-click Print Spooler in the list of services. Recently i had no connection with the internet on the laptop. Your printer should have been packaged with a USB cable regardless of whether it is a wireless or wired printer. 3) You may see a popup saying Enter the passkey provided by your support professional. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. Sometimes power-cycling your printer can resolve the issue. Select Apply and Ok on the Print Server Properties windows 12.) In this step, select "Printers & scanners" menu from the left panel. Much like their clever competitors, Android technology continues to evolve with the times and gives people on-the-go even more freedom from their computers and desktops. Step2. This is the easiest way and a common way to fix the 45 code error, and many people with this problem think it helps. To learn more, see Why can't I get online? But at times this Device Manager Error Code may continue to plague you. Select your printer and then select Open print queue. Copyright 2023 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, Microsoft Hosted Network Virtual Adapter missing, DOCP, XMP, EOCP in BIOS differences explained. Wait for your deviceto find available printers, choose the one you want, and then select Add device. Refer tothisdocument to know how to find the Product Name or Product Number. Try removing and reinstalling your printer. When you connect a printer to your PC or add a new printer to your home network, you can usually start printing right away. It will show your WiFi network. Paste the copied value in the search box, download a suitable driver and then install it. In Windows, search for and open Programs and features, 4.) If youre using a wired printer, make sure that the printer cable is properly connected from the printer to your PC. 5) Check the device status in Device Manager to see if its been back on track. 3. Scroll down to thePrint Spooler service, select and hold (right-click) it, and select Restart. 3) Windows will now verify the system files and automatically fix any detected issues. Step 1 First, click on the Start icon and click Settings button. 3) If theres something wrong with your port or cable, youll need to replace it with a new one. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee): 2) Run Driver Easy and click Scan Now, Driver Easy will then scan your computer and detect any problem drivers. So, turning off the firewall could fix the probem. Open Start. 1: Reconnect the Hardware to the Computer, 3: Run Hardware and Device Troubleshooter, 4: Optimize the Whole System Automatically for Better Hardware Connection. Open up the run command with the Windows key + R key combo. UnderPrinters & scanners,find the printer, select it,and then selectRemove device. There are many steps to complete the printing process, but we will break it down for you. In Windows, search for and open Devices and printers, 5.) Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN . Try a clean installation of both Bluetooth and Wireless drivers: Contact the computer manufacturer (OEM) for the latest driver updates. If the Get Help app is unable to resolve your printer issue, try the possiblesolutions listed: To find out if your printer is connected to Wi-Fi, see if your printer's built-in menu has options for checking its Wi-Fi connection, or check the printer's manual for instructions about how to add it to a Wi-Fi network. ), Tap the three stacked dots at the top right of the selected document and select "Print", Select the corresponding printer and tap the printer icon to complete the job. If you have a wired printer, make sure it's properly connected and that the cable connecting it to your device is in good condition. I tried to print a pdf document and a box came on screen reading 'The document could not be printed. Note:If you select OK, Windows will stop automatically setting the last printer you used as your default printer. Ask the community. This software will automatically detect out all the problematic items and fix them. You dont need to know exactly what system your computer is running, you dont need to risk downloading and installing the wrong driver, and you dont need to worry about making a mistake when installing. 1. Do you get any error message? You can confirm the printer is working by printing a test page. Read:Microsoft Hosted Network Virtual Adapter missing. Running a DISM scan can help fix computer errors. Create an account on the HP Community to personalize your profile and ask a question. In your control panel window, use the search bar at the top right-hand corner and type "change device installation settings." A result will pop up with a printer icon next to it that allows you to modify your installation settings. Then select the Add device (or Refresh) button. Select Start > Settings >Bluetooth & devices > Printers & scanners. Upon clicking change device installation settings a new window will appear asking if you want Windows to download driver software and realistic icons for your devices. Feel free to contact us with any concerns related to HP products. This is where we come in. The blue light is stationary not flashing. If a USB port issue turns out to be the root cause of the problem, follow the instructions in our guide on. To clear and reset the print spooler: In the search box on the taskbar, type services, and then select Servicesin the list of results. This error occurs when your computer fails to recognize the connected device, so it can be the hardware or software issue. SelectAdd a printer or scanner. It is easy to rush through the simplest part blinded by excitement and haste, and even easier to skip the most basic of steps. The most common reason why you face printer issues is that you didnt choose your PDF printer as your default printing device or that you configured it to the incorrect port. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup. You can try connecting the device to another computer, or try another cable on this device to see if it works. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. 2. Use the HP Smart app to print and scan from your PC. To run the troubleshooter, open Settings > System > Troubleshoot > Other troubleshooters. (Code 45). 7) Restart your computer and your problem should be resolved. He is a passionate Windows user who loves troubleshooting problems and writing about Microsoft technologies. Choose one of the options to update your drivers, and then the problem should be gone now. On the next screen, select "Devices" option. There are two ways to update drivers on your computer: manually and automatically. When you connect a printer or scanner to your PC or add a new printer or all-in-one device to your home network, you can usually start printing right away. I just run the print doctor and the test print would not print. Check the cables (for wired printers). Hope this passage can give you some help. 4) To remove the popup, run Windows Powershell (Admin), and type msdt.exe -id DeviceDiagnostic in the Powershell, then press the Enter key on your keyboard. 5) In Device Manager, click Action on the menu bar and select Scan for hardware changes. Then select your printer >Open print queue. Registry corruption is one of the factors that can cause error code 45, and you can use the below way to resolve it. I pressed yes to turn on the device sharing then rebooted the laptop. Restarting your PC can sometimes help to refresh the services and components necessary for your device to communicate with your printer. UnderPrinters & scanners, look for your printer. If you're using Windows8.1or Windows RT 8.1, additional printer support and drivers are available through Windows Update. I put the ducuments in pdf and pressed print. Plus, get free shipping and easy returns. Select the option that applies best for your situation and then follow the steps provided. Printers are finicky enough by themselves, so when Windows 11 won't play ball either, it can be really frustrating. HP INSTANT INK, HP+ PLANS: INK AND TONER. Locate the related driver you want to update, and right click it. Method 1: Run hardware and devices troubleshooter and check. If the issue persists, proceed to the next step. 1. Hi all, my initial problem with my printer was it started shelling out paper with no ink on them. Expand the branch with the device you want to check. Run the Bluetooth troubleshooter -Press Windows key + X -Go to Settings -Click Update and Security -Click Troubleshoot then "additional troubleshooter -Look for Bluetooth , click it and run the troubleshooter. Manually update the driver: you can go to the manufacturers website, find the latest driver that is compatible with your variant of the Windows system, and then install it on your computer. So, the PC should be on the 2.4GHz network. If there are any software issues impeding your printing process, the troubleshooter will likely show you how to fix them. Some people may fail to find Hardware and Devices Troubleshooter in Control Panel. Download and install the driver yourself . Make sure the printer and the PC are connected to the same wireless network. Moreover, your Windows may run slowly or hang up frequently. To assist you better, I would like to know the following: Refer to this document to know how to find the Product Name or Product Number. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'. I had the option to click on internal test page, i clicked on that and nothing happend. Copyright 2009-2023 Easeware Technology Limited. If not, reconnect your Epson printer to Wi-Fi. i unplugged the print and waited a couple of minutes and turned the printer back on, tried to print a test page on print doctor and nothing happend, no print, a box came on screen on print doctor that read i had serious issues and then i had a list of support options. 86K views 2 years ago Error Code 45 is a quite a common issue with device manager encountered by many Windows users. You will now see options toinstall the printer driver. Note:After your printer is installed, you can keep it up to date with automaticWindows7 driver updates. Then confirm you're sure you want to remove this device by selecting Yes. Created by Anand Khanse, MVP. A troubleshooter is an automated tool that can find and automatically fix some problems with your PC. How Do I Fix a Laptop that Wont Turn On? However, if your printer is connected directly to your computer locally, select Add a local printer or network printer with manual settings and then selectNext. If you'rehaving trouble connecting to a Bluetooth printer, see Fix Bluetooth problems in Windows 10: FAQ. Your PC will restart while it resets your Windows 11 to its last restore point. Turn off your printer and unplug it, wait 30 seconds, plug your printer back in, and then turn the printer back on. Turn off your printer and unplug it, wait 30 seconds, plug your printer back in, and then turn the printer back on. I have run print doctor and still had no luck. If your printer still doesnt work, continue to step 4. Didn't find what you were looking for? If there is any problem, it will remind you. There are also options for parallel (LPT) and serial (COM) ports. If yourUSB isnt recognized, seeAutomatically diagnose and fix Windows USB problems. While there, type troubleshooting and press enter.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'thewindowsclub_com-banner-1','ezslot_5',663,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-banner-1-0'); 2] A Troubleshooting window will appear. As the error message suggested, this hardware device may not be detected by your computer, so your system fails to recognize your device. Complete the additional steps in the wizard, and then click Finish. After that, follow the on-screen instructions to assist the troubleshooter in diagnosing the printer's problem. Sometimes the hard drives problem could be the possible reason for Code 45. If you've installed the printer but it doesn't work, check the manufacturer's website for troubleshooting information or driver updates. The error code resolves automatically when you connect the associated device to the computer.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'thewindowsclub_com-medrectangle-4','ezslot_3',659,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0'); Error code 45 can appear anytime but knowing when and where it occurred is very useful when trying to fix the issue. 1) Typecmdin the search box on your desktop. The error code resolves automatically when you connect the associated device to the computer, says Microsoft. Shan Abdul is a Senior Writer at MUO. These are the best solutions to fix Code 45 in Device Manager. This error occurs when Windows fails to recognize the hardware device. In the Add Printer wizard, click Add a network, wireless or Bluetooth printer. I have checked that i am connected to the internet and i am. This post will show you how to update or reinstall Device Drivers.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'thewindowsclub_com-large-leaderboard-2','ezslot_6',819,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-large-leaderboard-2-0'); Hopefully, one of the above three fixes should be able to help you resolve the error. Press "Windows Logo" + "X" keys on the keyboard. 4) Reconnect your device to the computer. To find out whether thats the root cause, you should try updating your device drivers and see if that makes a difference. Select yourprinter and then select Open queue. Select the Start button, then selectSettings > Bluetooth &Devices > Printers & scanners.Open Printers & scanners settings. Windows 10 usually finds devices automatically when you plug them in or turn them on. If you notice Code 45in Device Manager when checking the device status in device properties, dont worry. In Windows, search for and open Programs and features, In Windows, search for and open Devices and printers, In the Devices and Printers windows look for your HP printer. Type printui.exe /s and click Ok. (Note: there is a space in between printui.exe and /s), 9.) If your printer displays an "offline" status, check outTroubleshooting offline printer problems. Downloading and installing the latest driver for your printer can resolve these types of problems. If you see a message that says, "Windows will stop managing your default printer for you," select OK. Jump to the section that suits your needs: Note: Please check out this link if youre not sure how to check your Windows version: How to check Windows version [Easily]. 2) Check and make sure the connecting ports and cables work properly. First Time Here? Save my name, email, and website in this browser for the next time I comment. On the right pane, in your device box's top-right corner, click the three dots and choose "Disconnect.". @devilshideout, thank you for the detailed information. By using this site, you accept the. Click here to download and know more about the app. If you see it Click on it and click Remove at the bottom, Select Apply and Ok on the Print Server Properties windows. As discussed earlier, in such a case, the system might need to be checked by a hardware technician. All of the options can apply for a printer that is connected wirelessly or through your network. Select Next. Available printers can include all printers on a network, such as Bluetooth and wireless printers, or printers that are plugged into another computer and shared on the network. (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, selectSettings, and then selectChange PC settings.). Windows supports most printers, and you probably won't have to go out of your way to install special printer software. Select the printer you want to uninstall. Thats it! Windows will automatically search for updates, and if any new version is available, it will be installed, thus resolving your printer error. Click on the Run button next to it to activate it. Feel free to delve into how you can make the most of your home and office printers. Select Start > Settings >Devices > Printers & scanners.Open Printers & scanners settings. Click Install, then Finish. If you said yes to all four questions and are still faced with a non-printing printer, use your printers User Manual to troubleshoot. It's possible that your firewall has been configured too strictly, preventing the printer from interacting properly. Then right-click on the search result and choose Run as administrator. To connect a wireless printer, follow these steps: Select Start > Settings > Bluetooth & devices > Printers & scanners . Now, the printer and laptop each indicate that they are actively linked to my network but when I ask the printer to print, I get the message 'cannot find printer'. You might need permission to install some printers. You can also disconnect it once and repair it again to make sure there are no temporary glitches. Thx for replying, I have a windows 7 operating system, Use this link for details on using the HP Print and Scan doctor:https://hp.care/2JyaC93. Open the Control panel by clicking on its icon. You may want to check if your device drivers are up-to-date. Add a device to a Windows 10 PC. 1] To run the Hardware Troubleshooter, click on Start and then click on the gear like symbol which opens the Settings page. Click Add Printers & Scanners and let your computer search again. Support for Windows 7 ended on January 14, 2020. Here'show. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Check if the Wireless indicator on the button panel is glowing steadily. To see the Start Here sheet, go to the Epson support main page, select your product, select Manuals, then click Start Here. Install the latest driver for your printer, Step 5. USB Splitter or USB Hub? If found, it will repair the same. None of the documents will print. Select WiFi Setup Wizard. Step 2 On the next screen, select "Devices" option. You can use this application to update your drivers in the below steps. If there is, you should install it immediately. 3) The command prompt will once again display. Resetthe service that manages the printing queue, 7. If prompted, install the printer driver on your computer by clicking Install driver.