You can't use cash to pay for your bus fare. Please note that you will still need to submit an XX01 form as usual. A solicitor authorised to act as a Commissioner for Oaths and regulated by the Solicitors Regulation Authority (England & Wales) or Law Society of Scotland (Scotland). Just touch in on the yellow card reader at the start of your journey and touch out at the end. Please also note that, at present, RST Online Smartcards are only available to employees. [Note: its not possible to load a 1-day travelcard for the Train, Bus & Tram onto an Oyster card, and you cant load any travelcards at all onto a Visitor Oyster card or contactless card, only the normal blue Oyster cards.]. If you forget to touch down then it wont know where you went, and youll be whacked for the maximum fare on that line. scrapping free travel for over 60s with Oyster cards actually saved money . This will be my first visit and I need some advice about the best way to get train tickets outside London, for instance, to Winchester and Cambridge. Add your discount to an Oyster card or 18+ Student Oyster photocard. In order to get one you need to pay a 5 deposit, and you can top it up as many times you need and use it again and again. To report lost or stolen cards, or add family members, please use the forms on our Forms page. Staff Hi Wendy, that isn't going to work unfortunately. Credit will be deducted from your card every time you travel on public transportation. Note: Journeys to Gatwick airport and on the Heathrow Express dont count towards the cap, and journeys on the IFS Cloud Cable Car and Thames Clipper dont count either. It's a quick and easy way to pay for journeys on bus, Tube, tram, DLR, London Overground, Elizabeth line, River Bus and most National Rail services in London. Daily price cap The big advantage in using a pay-as-you-go Oyster card over a one day travelcard is the Oyster daily cap. Pre-booking time 3 Months. If you have registered for an account you can now buy staff discounted tickets through RST Online at www.railstafftravel.com. You need to complete an STCapplication and send it to Staff Travel at least 20 working days before you need it. Not sure what zones I will be in. Prices are correct as of 4th September 2022, * Journeys between zone 1 and Heathrow are always charged at the peak rate, Return fares? Watch this short film to find out more about how to use your Visitor Oyster card. If you run out of credit on your card, it's easy to top it up and use it again. For details about where you can use your travel facilities and restrictions. PEDRO Thanks so, is the daily limit cap 7.05 pounds for them? Jupin kheni I have a regular travel from Edgware to Tottenham. Off-Peak: Weekends and public holidays are always classed as off-peak. Save time - your card is delivered to your home address and ready to use as soon as you arrive in London. Thank you, Staff If they were pay-as-you-go Oyster cards then any credit left on them never runs out. You can't buy a Visitor Oyster card in London. The prices normally go up after New Year, so I don't know what it will be next year. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, Findprices fordaily capping and Day Travelcards. Return to Staines on any train the same day. Contactless. If they are not in receipt of leisure travel facilities as yet then please submit the relevant form(s) in the, For use when encountering issues when registering with RST Online, Please complete this form only when requested to do so by RST. The computer will deduct the correct fare whatever zone you're in. Rail Staff Travel, PO Box 72071, London EC1P 1JD Tel: 0800 652 1700 email: rst@raildeliverygroup.com If you are sent aFlexi Season authorisation form, you must take thisto a station booking office to purchase the ticket. Please advise on the following scenario. Download the c2c Train Travel app; At the station; Oyster and Contactless; Smarter travel; c2c Smartcard; . I dont really understand the different zones. Smartcards will be sent via First Class post and you will receive confirmation when your smartcard has been ordered, you will also be able to see when the card is available for use in your RST Online account. Using an Oyster card on the train is easy. Use this form to apply for International Coupons ONLY when, An FIP Card will be issuedif you do not already hold one, If you order a large number of coupons, RST may request an outline itinerary to justify the application. Important information for allInternational Travel facilities This form must be attached to the Add Spouse or Partner XX02a form. If a non-registered person is found with a card registered in someone else's name then technically TFL can confiscate it and even fine them. Pay as you go fares are up to 26% cheaper than buying a paper single ticket. Put money on your Visitor Oyster card and use it to pay as you go. A temporary arrangement was put in place in 2020 to allow the discount to be renewed after 30 June 2020 on presentation of both the old and new Staff Travel Cards. Many of your Frequently Asked Questions about Rail Staff Travel, 2nd Floor, 200 Aldersgate Street, One of the adults in the group must always be the cardholder (or the co-holder, in the case of a jointly-held railcard). If you don't touch in and out on a yellow card reader, you might be charged a maximum fare, charged a penalty fare or prosecuted. Go to a random underground station and ask the staff to link your railcard to your oyster card. There are different Railcards available to suit your age and needs. Contact Details Phone 0343 222 1234 . You can't really say you've been to London without experiencing both of those! These are basically just high-street shops (usually newsagents), which have a blue Oyster card symbol showing in the window. You can also purchase a one-day bus-only pass from Tube stations. You cannot book at the port on the day of departure. Purchase an Oyster card (an electronic smartcard that you use to touch on and off at Tube stations) at any station for the cheapest fares. I have a Hop on Hop Off Big bus tour pass to see some of the major attractions. Lost and stolen standard Oyster cards and Oyster photocards with privilege discount should be reported using your account (if you have one), or by calling Customer Services on 0343 222 1234 (TfL call charges). National Rail TOC ticket inspection staff will be briefed of this change to allow you to use dated boxes until 30 September. You can ask for an alternative sailing if your first choice sailing is full. most people just need the daily cap for zone 1, which covers the central touristy bit of london. You then need to take your new PTAC with your Oyster card or Oyster photocardto any Tube station to get the privilege discount renewed. For children aged 18 or over (may additionally be used for dependants age 16-17 at RST's discretion). Children under 11 travel free on buses and trams. During the period your ticket is valid, you do not need to travel continuously; you can make any number of journeys up to midnight the next day. You can use pay as you go using your Visitor Oyster card on National Rail services between Gatwick Airport and central London. FIP Cards and Coupons. 5-10 Zip Oyster photocard - Kids under the age of 11 are already allowed to travel for free on the tube if they're accompanied by a fare-paying adult, but if they need to travel alone then they'll have to get hold of a 5-10 Zip Oyster photocard. You will be required to pay a 5 refundable deposit for the Oyster card. Staff Hi Mike. Pink readers can usually be found on the platforms, or at the entrance to the platform stairs. But this only works if you set up an online account beforehand. Travel around London on the Tube, buses, and trains using the right electronic smartcard: Visitor Oyster Card, Oyster Card, or . Buy a Visitor Oyster card before you leave home and have it delivered to you. You will still be required to submit an Employee Residential Form (XX01) or Employee Priv-rate Flexi Season (XX32) form as normal. Our contact centre phone service will be closed on Wednesday25 January 2023 for a company event. Buy a 20 Visitor Oyster card and save on an iconic London bus journey: 1.65 for a single journey, with 4.95 as a daily cap! They need to take their Oyster photocard to a Tube station with the authorised application form and ask a member of staff to set the privilege discount. If you are sent aSeason Ticket authorisation form, you must take thisto a station booking office to purchase the ticket. Through the TFL website: Similarly, once youve registered your Oyster card on the TFL website you can log in and top-up online. Check Cardiff Queen Street departures and London Waterloo arrivals in train timetables provided by UK railway in real time on Trip.com. For a change of emailaddress or phone number, You should submit the Replacement form and wait for a response. Jools Hi there, first time I will have bought an oyster card, can one card be used for a family of four, Staff Hi Jools, no. If you are eligible for a Retired PTAC, you can also get one for: Retired Partner Privilege Ticket Authority Card application form, Retired Child Dependant aged 5 - 15 Privilege Ticket Authority Card application form, Retired Child Dependant aged 16 and over Privilege Ticket Authority Card application form. But this rule only applies to pay-as-you-go Oyster cards. At a train station: You can claim back any unused credit at a self-service ticket machine in one of Londons train stations but only up up to a maximum of 10. The Visitor Oyster Card is an Oyster Card designed for tourists. For more information, pleasecontact the operator. G Thomas If I pay the 7 deposit to buy an Oyster card how long will it last? TfL Privilege Oyster Application Employee Details Title* First Name* Last Name* NI Number* Date of Birth* Address 1* Address 2 Town* County Postcode* Home Phone Mobile No Email* Additional forms required: Declaration* By checking this box: I confirm that all details provided are correct. I would just get an Oyster card from the Visitor Information Centre at Heathrow. the maximum amount its possible to spend each day, regardless of how many journeys you make, is the daily cap for the zones you travel through (shown in the table above). . From a Travel Information Centre: The third way is to buy one from a Visitor Centre at Euston station, Kings Cross station, Liverpool Street station, Paddington station, Piccadilly Circus station, Victoria station and Heathrow airport (there are actually two at Heathrow: one inside Terminals 2-3, and another one inside the Underground station). All crossings tend to be exceptionally busy throughout the summer months, Christmas, New Year, Easter, Halloween and Bank Holiday periods. RST is part of the Rail Delivery Group. This website is only suitable for people who live in the UK, though. Just tap the card on the big round yellow reader and select top-up from the touchscreen. At a train station: Another easy way to top-up is by using one of the self-service ticket machines at a train station. I can see TFL continue to make losses. Skip to site navigation Skip to page . Staff Hi Robert. Sign in. For UK Veterans. Rail Staff Travel Forms This page contains the information and forms that you, as an Employee, need to: apply for and maintain details of family members e.g. Thanks a lot, Staff Hi Laura. SSL Certificate. You should be able to walk between the platforms without going through any barriers. Will the daily cap be 14.10 pounds? Just touch your Oyster pass against the yellow reader and select Oyster Refund, and follow the on-screen instructions. For children that are adopted, fostered or subject to guardianship or residency order, you must attach the Adoption Certificate, Foster Order, Special Guardianship Order or Residency Order. . You may also be eligible for free or reduced rate travel facilities through your local council and should contact them for more details. If you are unable to complete the form because you do not have a UK National Insurance (NI) number, please e-mail us for assistance. Replacement Bus Travel Advice: For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this . Does the cap change? we still think an oyster card is the best option for tourists staying four days, as buying a weekly travelcard or paying cash fares will probably end up costing more. And if you tap down twice at the same station after 30 minutes then you will be charged 2x maximum fares (one for each tap). (This requirement does not apply to Safeguarded employees). Use this form to apply for International Coupons when both the Employee. The exact amount will depend on which London Pass you buy, but it should be enough to cover the daily cap for each day. The system looks at all the zones you travelled through that day together. All of our pages can be reached by using the navigation links on the right. The card covers most trains in most countries, notably except Russia, Ukraine, Belarus and Sweden. Is it a good idea to pre order an Oyster travelcard? Oyster cards are the cheapest way to pay for single journeys (along with contactless), and the daily cap is always cheaper than buying a 1-day travelcard. TfL rail PTACs do not allow priv-rate travel on National Rail Services, Complete the Oyster card privilege discount application form, Send it to Staff Travel for authorisation, Take your completed authorised application form with the PTAC to a Tube station, If required, get an Oyster card (you will need to pay a refundable 5 deposit) and ask a member of staff to set the privilege discount on it. But if you've loaded a travelcard or any kind of discount on to it, then no if it's registered under your name then only you will be able to use it. We will travel from Victoria, to Oxford Circus to Knightsbridge and Kensington and back. Use this form to update your contact details such as phone number and e-mail address. At this point it will all start to get extremely confusing if you tap down twice at the same station within 2 minutes then you will be charged a same station exit which is 1x maximum fare (from your station to the end of the line). Eejay I've got an Oyster Card and I live on the Isle of Wight. Check Rochester departures and Durham arrivals in train timetables provided by UK railway in real time on Trip.com. Once youve bought yourself a card and registered it with TFL you can top it up with your debit card or credit card. Bus & Tram Discount. These are basically just high-street shops (usually newsagents), which have a blue Oyster card symbol showing in the window. On buses and trams an adult single pay as you go fare is 1.65and the daily fare cap is 4.95. If you mean you had some pay-as-you-go credit on it, then yes, that will still be there. If you dont use the money up during your first trip then you can carry on using it during your next one. Some of the smaller train stations might not have any gates, and youll find the Oyster reader on the platform or by the platform stairs instead. Once we have confirmed that you are eligible for retaining travel facilities in retirement, your passes will be reissued as retired versions and sent to your home address. If you run out of credit on your Visitor Oyster card, it's easy to top it up at: If you'd like to cancel your Visitor Oyster card before you've used it, you can ask for a refund by emailing tflenquiries@visitbritainshop.com. FIP Cards will be issued to yourself and all eligible family membersif you do not already hold them. Railway Engineering Graduate Scheme (REGS), Fleet Reliability Focus Forum 20 Point Plan, various other applications and provision of information, Employee Priv-rate Flexi Season Application (XX32), Dependant Priv-rate Flexi Season Application (XX33), International Coupons Application - Employee and Family members (XX09c), International Coupons Application - Employee only (XX09b), Non-FIP Travel Request (XX09d) Available to Safeguarded Employees only, Replacement of Lost or Damaged Cards (XX35), Replacement of Faulty or Stolen Cards (XX34), TfL Privilege Oyster Application (XX19) (Safeguarded employees only), Isle of Man Steam Packet Application (XX16) (Safeguarded employees only), RST Online - Request Access for Family Members (XX40), Free tickets (XX14) Safeguarded Employees only, Active Employee Relinquishing Travel (XX27), Articles of Association of Rail Delivery Group Ltd. For a Spouse - you must attach a Marriage Certificate. If approved, RST will issue either aResidential Pass or aPrivilege Season Ticket authorisation. Staff Hi Rhoda. Everything is half what the adult fare is. To use an Oyster card on the bus all you have to do is touch it against the big round yellow reader inside the front door. You have to pay a 7 deposit for Oyster cards. Bonjour, je pars Londres dans un mois avec mon fils de 11 ans pour 4 jours et j'avoue que je suis un peu perdue au niveau de l'OYSTER CARD. You will also need to add some credit to cover future journeys. The pay as you go credit on your Visitor Oyster card never expires so you can keep your card until your next visit, or lend it to family and friends. Winchester and Cambridge are both too far away, so you'll need to buy a separate ticket from a site like nationalrail.co.uk, Kim Hi, I am planning a trip for my husband's 50th birthday. You will need to carry your STC and PTAC withyou when you use your free ticket on Irish Railways. Staff Hi Ondrej. The correct fare is automatically deducted from your card. If you register your card, this ensures that if you lose it, it can be cancelled and replaced. But remember that you have to pay a 7 deposit for each new card, and you can't use that money for fares, so if you want to load 15 credit on to each card then you'd have to pay 2x22. Check out our Visitor Oyster Card page for a full comparison of Visitor Oyster cards vs regular Oyster cards. So, if: then you must not submit this form online. Find out more about paying for river bus services. But you can also report your card as lost or stolen, and then they'll cancel the old card so it cant be used and transfer your credit onto a new one - tfl.gov.uk/fares/refunds-and-replacements/lost-oyster-card. Note that the fare allows unlimited bus journeys within an hour.. Find out if you are eligible for travel passes when you retire. In order to get one you have to be living in a London borough and be aged 60 or over. This can be a TOC specific smartcard with a photo incorporated, a 2021/22 Rail Staff Leisure Card or a BTP Warrant Cardand you will need a public ITSO Smartcard when you go to buy your Priv-rate Flexi Season. Please ensure that the start date on your residential travel applicationgives us at least 7business days for us to generate the authorisation. [Note: You might have to wait for thirty minutes before the money actually appears on your card, which is something to bear that in mind if youre in a rush!]. Am I charged for that trip? Please do not try and buy one outside of these timescales. Note: It is not possible to claim back the 7 deposit if the card is less than a year old. If you, your partner or dependants already have an Oyster card/photocard, you must: As well as standard Oyster cards, privilege discount can also be added to 11-15, 16+ and 18+ Oyster photocards. 1 April 2017 to 30 June 2018). You can either pay by cash, debit or credit card. SE10 0ES. Please check the eligibility code on the form and submit proof of eligibility (if required) as a JPG, JPEG or PDF file of less than 1Mb. If you would like to apply for an RST Online Smartcard, please ensure that you have registered for RST Online and please submit form XX42. Add your discount to an Oyster card. Retired staff whose Retired photocards are endorsed 'also available on former Country BusServices routes' can travel free on any journey on bus servicesdetailed in the document below. These forms are not valid for use by holders of the RST Online Leisure Card. Regards Kim. Or you could take it into a newsagent that sells Oyster cards. If you're in the UK then you can buy them from the TFL website and have it delivered to your house - oyster.tfl.gov.uk/oyster/link/0005.do - if you're abroad then you'll have to buy a Visitor Oyster Card instead (which is basically the same thing) - visitorshop.tfl.gov.uk/tfl/london-visitor-oyster-card - It's all explained in the 'Buy an Oyster Card' section above. If you, your partner or dependants don't have an Oyster card, you must: Under 16s must have an Oyster photocard for pay as you go travel at privilege child rate. Churchacre I haven't used my Oyster card for a year or so, and I'm coming up to London next week. Yes, Penge East in zone 4, so youll be paying the price for zones 1-4. Keeping the credit: If you cant be bothered to get a refund then dont throw the Oyster card away. The computer will recognise that your travelcard already covers zones 1-2 and deduct the difference from your credit. The maximum you would pay for the stations you mentioned is the daily cap for zone 1 = currently 7.20. If so, what is the best option for a tourist staying 4 days in London? For current earnings and mileagelimits as well as fees that RST use. Faye How far around London can you travel on an Oyster card? RST will be aware if the employee only requires it for family members. Staff Hi Kim. On the bus, you only need to touch on with your Oyster card (not off). She can't use that money to pay fares, though, so you'll have to add some more credit on top. Can I recharge them? RST will automatically issue an approved form for the employee - eligible family members can be requested on the form. But you can still carry on using the Oyster card by putting a new travelcard on it, or some pay-as-you-go credit. A 1-Day Travelcard is cheaper than a Visitor Oyster Card if you are only in town for the day as you won't get the 5 fee back. From what I have read they will pay the half of adult fare but, what is their daily cap for them? We will take train from Feltham to Victoria Station (zones 6 to 1) and back at the end of the day. Please note that you will still need to submit an XX32 form as usual. Before you submit your form,please check that you are requesting a valid journey for which a Flexi Season can be issued. But either way you should still be able to top the Oyster card up with some more credit. Pre-booking time 3 months. Oyster cards are different from other travel cards . I am trying to understand how much will be charged in my oysters card. Journeys made within those hours (during peak times) would cost 2.90, regardless of whether or not your Oyster and railcard are linked. Once you know which zones youll be travelling through each day, look up the daily cap for those zones on this page. Note: Your child must be with you when you do it (up to a maximum of four children per adult), and the member of staff may ask for proof of age. You will be able to purchase your season ticket via RST Online and have your season ticket loaded onto your smartcard. London EC1A 4HD, Copyright 2020 Rail Delivery Group About this Website. You can still apply for a privilege season ticket for your dependent children if they: You can apply using the privilege season ticket application form. Staff Hi Patrick. If you tap down twice at the same station within 2-30 minutes then you will be charged 1x minimum fare (from your station to the next one in the same zone). Get your Railcard on your phone. Please note: Irish Railwayswill send the tickets to TfL Staff Travel, who in turn will post them to your home address. 70 for 3 years. If you want to book a seat, you must do this at a National Rail ticket office; you can't book seats over the phone or online. There are no Oyster return fares. Only touch your Visitor Oyster card on the yellow card reader at the start of your journey. And you cant use that 7 towards fares. You must do this at least 20 working days before the start date. 4h 7m. Thanks for your help, Wendy. Use your card and save money at restaurants, shops, galleries and entertainment venues. Why You Should Buy An Oyster Card in London? Bank Holidays). An Oyster Card is a credit card-sized piece of plastic. You still get the daily cap on both. The one way fare is 35 in Standard Class and 60 in Standard Premier. In January 2004, a PAYG product was launched for use on London Underground and DLR, but only a limited number of National Rail operators accepted the product on parts of their routes, usually . The Oyster Card is designed for sale to persons having their permanent residence outside the UK. Jim Can a child travel free with an adult using a contactless card or does it need to be an Oyster? Oyster cards are London's smart ticketing system. PEDRO We will be traveling to London next month for 3 days and we are going to get 2 Oyster cards for the adults and other 2 with Young visitor discount for our children (13 and 14). 14 Pier Walk The Travel Tips for Europe document on Where can I go contains more details of how to use these international travel benefits. But if you had a travelcard on it then that would have expired once the date passed. Please note, this smartcard can only be used for the pre-approved season ticket journey, it is not possible to add leisure tickets onto the smartcard. Daudi How do you the amount of credit left on your Oyster card? This can be a TOC specific smartcard with a photo incorporated or a 2021/22 Rail Staff Leisure Card.