Blindsiding your moderation team with tests and exercises has the potential to do more harm than good, especially in terms of team trust and morale. Reassure them that making mistakes is okay as long as you take responsibility for your actions and are willing to learn from them. Users will not be subject to the server verification level on joining, but will be after they verify. Overview. Another important topic new moderators should have easy access to are commands for moderation bots. Ideally, this should take place in an audio channel or group call where you can share your screen. . that break the rules of your server, arent being said.Invite filtering is equally important in large or public servers where users will attempt to raid, scam or otherwise assault your server with links with the intention of manipulating your user base to join or where unsolicited self-promotion is potentially fruitful. When your training is done, finish with an exercise, group discussion, or something else that is interactive and fun to do. Each training should have objectives. This is usually used to represent an Author icon. It can be quite complex and, at times, the path forward may be unclear. Cannot hyperlink any text in a normal message, must use an embed. Both tools are essential for a server to function properly and make for a powerful combination. This can allow a server to remove links with an appropriate reprimand without treating a transgression with the same severity as they would a user sending a racial slur.Whitelisting/Blacklisting and templates for links are also a good idea to have. As you grow your community from one person to a thousand, as you meet new friends and create memories for the rest of your life, as you sing in late night voice calls and take hours thinking about how to write new rules, well be here with you, every step of the way. *Unconfigurable, triggers raid prevention based on user joins & damage prevention based on humanly impossible user activity. All of these answers and more await you in this Discord Moderator Academy course all about Team Management. If you need any material such as a presentation, paper and pencil, example cases and such, prepare them beforehand so you do not lose time during your training setting these up. Different bots will provide various ways to filter these things, keeping your chat nice and clean. Youll also see that the percent of people that visit more than 3 channels increases as they explore the server and follow verification instructions, and that percent talked may increase if people need to type a verification command.However, in exchange you can expect to see server leaves increase. . Try to use the same prefix for the mainly used moderation bot to not cause unnecessary confusion, particularly for users who are new to moderating. Safety. Will you offer new moderators to practice during your training and get hands-on experience? Today, were proud to announce the launch of the Discord Moderator Academy Exam! Below you will find some best practices to set up a training program and be able to train the trainers. For example, if you add the slur nig to your filter and someone mentions the country Nigeria they could get in trouble for using an otherwise acceptable word.Filter immunity may also be important to your server, as there may be individuals who need to discuss the use of banned words, namely members of a moderation team. The ramifications of a verification gate are difficult to quantify and not easily summarized. If you have passed, we will be contacting you in the near future with a link to the Discord Moderation Discord and further instructions. What system did you conclude will work best for your server and staff team? This can make administration and moderation of your server much easier. He'd protect his friends at any cost, making him the perfect fit for discussing anything safety-related at Discord. Color of your embeds border, usually in hexadecimal or decimal. Filtering allows these invites to be recognized, and dealt with more harshly. What do you want new moderators to know after conducting the training? The text that is placed above the description, usually highlighted. Youll also see that the percent of people that visit more than 3 channels increases as they explore the server and follow verification instructions, and that percent talked may increase if people need to type a verification command.However, in exchange you can expect to see server leaves increase. Public bots often have a preset avatar and name which cannot be modified by end users. . Make sure to accommodate for any accessibility issues or notes for those who were unable to be present. This could be 10 links in one message, or 1 link in 10 messages. It is important to sleep well the night before and feel confident. These systems typically look for users that were created recently or have no profile picture, among other triggers depending on how elaborate the system is.Raid prevention stops a raid from happening, either by Raid detection or Raid-user detection. Furthermore, this will complicate the interpretation of your welcome screen metrics, as the welcome screen will need to be used to help people primarily follow the verification process as opposed to visiting many channels in your server. I work well with colleagues! Recommended additions to such a moderation handbook are: Be sure to recognize anything that is prevalent in your moderation culture or community that is also worth mentioning here! Today's top 20 Discord jobs in Australia. This feature is usually chained with Raid Prevention or Damage Prevention to prevent the detected raid from being effective, wherein raiding users will typically spam channels with unsavoury messages.Raid-user detection is a system designed to detect users who are likely to be participating in a raid independently of the quantity of frequency of new user joins. Discord Nitro Scams - Any scams being spread about getting free Discord Nitro or server boosts should be reported if they contain a potentially malicious link, or if being spread by a bot. Its not uncommon for bots to use webhooks for logging purposes or to distinguish notable messages with a custom avatar and name for that message. Publicly sharing this with trainees can help keep you on topic and allow them to come prepared with questions. For example, gaming servers should have a brief description of the featured gaming companys Terms of Service and discussion about how to handle cheaters or users mentioning account sharing/selling in accordance with those rules. Community moderators play a vital role in making online forums and other online gathering places welcoming and accepting of all participants. Adding or promoting an invite link on a relevant traffic source will increase server growth, Improving the overall quality of referrers will attract people that are more likely to stay on your server and engage with your community, Enabling or adjusting the Welcome Screen will guide users to the right introduction channels and encourage engagement, Streamlining the channel and role structure will make the server less overwhelming to new users and encourage participatio, Implementing a news feed announcement channels with role notifications will encourage people to check the announcement channel regularly, Implementing community engagement campaigns will improve activity. You can even step back and think about what it truly means to be a community moderator by discussing moderation philosophy, hypotheticals, and the practicalities of community management. Ben 10 unlocks his ultimate alien transformation, a Discord mod.Credit to Pacific Zilla for sharing this: https://www.youtube.com/channel/UCOq0GlphCJ_IT_77kB. This differs from Raid Prevention as it doesnt specifically target or remove new users on the server.Raid anti-spam is an anti spam system robust enough to prevent raiding users messages from disrupting channels via the typical spam found in a raid. Articles start with the basics and ramp up to cover some of the most advanced topics that a moderator might face. Here are some of the most important ones you need to know:An important thing to note is that embeds also have their limitations, which are set by the API. The Discord Moderator Academy (DMA) was created to empower those moderators to lead more effectively, manage teams, and learn more about the tools needed to help foster their communities. How to Get the New Discord Moderator Profile Badge. Download. Not everyone is able or comfortable joining a voice chat and unmuting themselves, which is something to be considered beforehand. Never be afraid to evolve an already existing plan into something that suits better for your current situation. There are a few different ways a username can be abusive and different bots offer different filters to prevent this. After submitting your contact details, you must perform a multiple-choice exam. Discuss all things moderation, product features, Trust & Safety and Policy, and more. While the staff team is widely international, there are still only so many languages we are able to cover among us at any given time. To apply, you must read over the Moderator Academy study materials and then take an exam to see how knowledgeable you are. *Unless you are using the channel description for verification instructions rather than an automatic greeter message. Everyone involved should be aware of what exactly they need to teach and how to approach the training within a reasonable time frame. Providing adequate, real-time moderation across our Discord's many language channels has proven challenging, if not unrealistic. No user should ever feel unsafe or threatened on a Discord server. While the involvement of bots may be minimal, writing interview questions and determining evaluation criteria could be complex, Requires only a single #welcome type channel with instructions to click the reaction, Can require either only a single channel or two channels depending on preference, Does not require any channels, unless you want a backup verification method for users that have DMs disabled. Back. In addition, discord.gg can be added to a blacklist to block ALL Discord invites.A Banned Words filter is integral to running a public server, especially if its a Partnered, Community or Verified server, as this level of auto moderation is highly recommended for the server to adhere to the additional guidelines attached to it. This approach is most commonly used when onboarding new moderators. If you want to use the remove unverified role method, you will need a bot that can automatically assign a role to a user when they join. Check out our current curriculum of articles below: Learn what it takes to create a dream team to run your community. However, you shouldnt rely solely on these systems if you run a large or public server. Having a reliable team behind you to assist you in training is of most importance. Learn how students use Discord to organize and stay connected across campus clubs, communities, and organizations. In such situations you need to be able to react spontaneously and be flexible, such as pitching in for someone who is unable to attend due to a last minute shift in schedule. After taking the test, the message says that the application "may take a few weeks to be properly graded". The link to the address of the webpage. Cannot hyperlink any text in a normal message, must use an embed. These communities are built and cared for by moderators, who make sure these servers grow and flourish while making sure the community held within is healthy and safe. Readers on the announcement channel will increase. Imagine a community centered around an author people might want to join to talk about the author, or participate in a read along, find similar authors, talk about future books, or more. Have quick notes ready with keywords that you are going to use during your training, so you do not lose track of where you are and what objective you are trying to convey. You can build a community around anything, really, and find people all over the world who want to talk about that passion with you. *Gaius can apply same blacklist/whitelist to names as messages or only filter based on items in the blacklist tagged %name**YAGPDB can use configured word-list filters OR a regex filter. The @everyone role should have no permissions, the Verified role should have the permissions you would normally give to @everyone. A training document should outline the most important information new moderators need, but prevent them from being overwhelmed with information they are unable to comprehend. Even though this comparison is important for better understanding of both bots and webhooks, it does not mean you should limit yourself to only picking one or the other. Or maybe you could use an events expert to really get people to know each other on a more regular basis! There are rate limits in place to stop bots from harming servers that can prevent deletion of individual messages if those messages are being sent too quickly. It is important to remind the more experienced moderators on your team to allow new moderators to learn instead of wanting to quickly handle every task themselves. Support Blog Careers. Take a more abstract, philosophical look at the practice of moderation- from exploring differing moderation styles to examining the moderator/user dynamic, and beyond. There is a new scam going around with bots/frauds claiming to be discord staff and sending you "discord moderator exam" links. They can also manipulate their Discord username or Nickname to cause trouble. Recruits can display and appropriately train their soft skills and be informed about moderation standards in a controlled environment without fear or causing too much irreparable damage.
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